Duty Manager

www.findapprenticeship.service.gov.uk - Jobboard; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local cinema is seeking a Duty Manager to lead the team in delivering exceptional service and creating memorable experiences for guests. This role requires a proven track record in hospitality and the ability to thrive in a high-energy environment. Benefits include employee discounts, extra holiday pay, and career development opportunities.

Benefits

Employee discounts

Extra Bank Holiday pay

Free cinema tickets

Career development opportunities

Pension scheme

Up to 28 days holiday

Qualifications

• Proven track record in a similar hospitality position.
• Experience in motivating and inspiring teams.
• Ability to thrive in a busy, high-energy environment.

Responsibilities

• Lead the team to deliver unforgettable service.
• Create a welcoming and immersive atmosphere.
• Handle guest inquiries and challenges professionally.

Skills

Hospitality experience

Team leadership

Customer service

Ability to handle challenges

Job description

The Light, Camera, Action!

At The Light, we don't just show movies - we create experiences!

Our mission is to transport guests to new worlds, spark their imaginations, and leave them with great memories. We are not just a cinema; we are a destination for adventure, laughter, and magic. We are currently looking for a superstar for the role of Duty Manager.

Are you ready to be at the center of the stage?

As a Duty Manager, you will lead the team to deliver unforgettable service and ensure every visit is brilliant. This role is suited for someone with a proven track record in a similar hospitality position.

On shift, you will:

1. Create a welcoming and immersive atmosphere
2. Inspire and motivate our team of cinema enthusiasts
3. Deliver dazzling performances
4. Handle guest inquiries and challenges professionally
5. Collaborate with management to ensure smooth service and build rapport
6. Work autonomously and within a team
7. Thrive in a busy, high-energy environment, juggling multiple tasks
8. Live and breathe THE LIGHT values: Love what you do, Inspire to act, Go for it, Humble, Together we're stronger

What’s in it for you:

• An exciting, fun working environment
• Employee discounts
• Extra Bank Holiday pay
• Free cinema tickets for family and friends
• Career development opportunities
• Wagestream access to your earnings
• Health & Wellbeing support
• Mental health advice via Hospitality Action
• Pension scheme
• Up to 28 days holiday

If you're interested, APPLY NOW!

Our Recruitment Team will review applications and contact suitable candidates. If you're not selected this time, we will inform you, but detailed feedback won't be provided.