Duty Manager

Retail Human Resources plc; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Bristol is seeking a Duty Manager for Prezzo Italian. In this role, you will oversee the restaurant during shifts, lead the team, and deliver exceptional service. Ideal candidates have prior hospitality experience, strong leadership abilities, and a passion for the industry. This position offers competitive pay, flexible shifts, and various perks including discounts and support.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Qualifications

• Experience in a hospitality role (e.g., server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.

Responsibilities

• Act as keyholder and manage opening and closing of the restaurant.
• Lead service in the absence of the GM/Assistant Manager.
• Deliver exceptional customer service on the floor.

Skills

Experience in a hospitality team role

Confidence to lead a team

Strong communication skills

Basic understanding of compliance

Flexibility and reliability

Passion for food and hospitality

Job description

Overview

Salary: Up to £12.61 per hour plus tronc

Duty Manager – Prezzo Italian

“Put Your Heart into It”

£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!

What You’ll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

What We’re Looking For

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Why Join Prezzo Italian

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay, tronc/tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team-first business where teamwork makes the magic.

Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.