Duty Manager

SSP Group; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Duty Manager for its Belfast Airport location. This full-time position offers a pay rate of £13.80 per hour and requires leadership in a busy environment. Responsibilities include managing daily operations and inspiring a team to deliver excellent customer service. Applicants must be at least 18 years old. Fare discounts and other benefits are included.

Benefits

Discounted Meal

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Qualifications

• Previous experience leading a team in a busy Hospitality or Retail role is preferred.
• Applicants need to be 18 years of age or over to perform certain tasks.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems.
• Lead your team through busy shifts, keeping the energy high.
• Inspire your team to deliver great customer service.

Skills

Leadership

Customer service

Problem-solving

Job description

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DUTY MANAGER - BELFAST AIRPORT, STARBUCKS

Pay Rate: £13.80 per hour.

Please note, this is a Full-Time role.

Hours of operation are 3am and 11pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
• Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Previous experience leading a team in a busy Hospitality or Retail role is preferred.
• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.