Duty Manager

SSP; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality provider in Belfast Airport is seeking a Duty Manager for Starbucks. In this full-time role, you'll lead your team, manage operations, and ensure excellent customer service during high-pressure shifts. Ideal candidates will have previous leadership experience in hospitality or retail. Join us for an exciting opportunity and benefit from discounted meals and employee discounts.

Benefits

Discounted Meal

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Qualifications

• Experience leading a team in a busy Hospitality or Retail role preferred.
• Must be 18 years or over to perform certain tasks.

Responsibilities

• Oversee opening and closing operations.
• Lead team during busy shifts to maintain positive atmosphere.
• Inspire team to provide excellent customer service.

Skills

Leadership in a busy environment

Customer service excellence

Problem-solving

Job description

Social network you want to login/join with:

DUTY MANAGER - BELFAST AIRPORT, STARBUCKS

Pay Rate: £13.80 per hour.

Please note, this is a Full-Time role.

Hours of operation are 3am and 11pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
• Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Previous experience leading a team in a busy Hospitality or Retail role is preferred.
• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.