Duty Manager

SSP; Bath; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join SSP as a Duty Manager in the bustling hospitality sector, leading teams at iconic brands like Starbucks and Burger King. The role demands dynamic leadership and excellent customer service while managing daily operations in a fast-paced environment. Enjoy benefits like employee discounts and award-winning training.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training, apprenticeships and development

Qualifications

• Experience in leading a team in busy Hospitality or Retail.
• Ability to perform tasks during night shifts.
• Must be 18 years of age or over.

Responsibilities

• Taking ownership of daily operations including opening and closing.
• Leading team through busy shifts and inspiring customer service.
• Championing improvements based on unit performance.

Skills

Leadership

Customer Service

Problem Solving

Job description

Pay Rate: £13.80 per hour+ as a little incentive, you will earn an extra£1.50 per hourfor hours worked betweenmidnightand6AM, bringing your rate of pay to£15.30 per hour.

We have Full Time(30hrs)roles available.

Hours of operation are 5am and 9pm .Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Team Leader role’s got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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Created on 02/07/2025 by TN United Kingdom