Duty Manager

Nuffield Health; Baildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health and fitness organization in Baildon is seeking a Duty Manager responsible for ensuring the smooth running of the club. This role focuses on member satisfaction and requires strong sales experience. The ideal candidate should be enthusiastic, with excellent communication skills and a passion for customer service. Benefits include free gym membership, health assessments, and retail discounts.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience in a similar role.
• Ability to quickly understand the business.
• Enthusiastic with a 'can do' attitude.

Responsibilities

• Ensure the smooth operation of the club.
• Engage and prioritize member satisfaction.
• Conduct tours for prospective members.

Skills

Sales experience

Excellent communication skills

Collaborative spirit

Customer service

Job description

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Requirements / Qualifications

• As a Duty Manager at our gym, you\'ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You\'re enthusiastic, with excellent communication skills and a collaborative spirit. You have a \'can do\' attitude and you share our passion for excellent customer service.

About Nuffield Health

Nuffield Health is the UK\'s largest Healthcare Charity. We\'re here to do important work. As we expand our team, we\'re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That\'s why we\'ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what\'s important to you.