Duty Manager

Premier Inn; Alnwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is looking for a Duty Manager at their Alnwick location. You'll manage a dedicated team to ensure excellent customer experiences and uphold safety standards. The role offers opportunities for training, career progression, and competitive pay of up to £13.36 per hour with additional perks like significant discounts and pension schemes.

Benefits

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Proven leadership skills in managing a team.
• Experience in a retail environment or hospitality.
• Ability to enforce health & safety standards.

Responsibilities

• Manage a reliable, high-performing team for smooth hotel operations.
• Deliver outstanding customer service.
• Lead and inspire team members through effective communication.

Skills

Leadership skills

Excellent communication

Organisational skills

Job description

Overview

Duty Manager - Premier Inn Hotel, Alnwick

Come and be a Duty Manager at Premier Inn in Alnwick. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

Responsibilities

• Manage a reliable, high-performing team to ensure the smooth running of the hotel.
• Deliver outstanding customer experience and maintain health & safety standards.
• Lead and inspire colleagues, with clear communication and organisational skills.

What we offer

• Training and support: From day one you’ll receive a warm welcome and learn our simple administration system; there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
• Pension and saving schemes: Company pension and Save-as-You-Earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

• Join our team at Alnwick Premier Inn Hotel as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel.
• If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Specifications

Location: Willowburn Trading Estate, South Road, Alnwick NE66 2PF

Hours: 30 hours per week

Pay rate: Up to £13.36 per hour

Contract type: Permanent – we don’t do zero hours contracts