Duty Engineer: Elevate Guest Comfort & Maintenance

Radisson Hotel Group; West Drayton; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Hotel staff discounts

Friends & family discounts

Breakfast & F&B discounts

Spa discounts

Global perks

Job summary

Radisson Hotel Group in London Heathrow is seeking a Duty Engineer to join a vibrant team. You will support the property maintenance department, ensuring high standards and timely guest satisfaction while leading the maintenance team and managing the departmental budget.

We value a proactive, flexible attitude and a can-do spirit. Prior experience is beneficial but not essential, with growth opportunities within a global hospitality brand.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• An eye for detail and a creative problem-solver.
• Strong teamwork and guest-satisfaction focus.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Delivers on plans and objectives where property maintenance initiatives & hotel targets are achieved - Manages the maintenance team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters

Skills

Maintenance

Guest service

Team leadership

Budget management

Stakeholder relations

Job description

Radisson Hotel Group in London Heathrow is seeking a Duty Engineer to join a vibrant team. You will support the property maintenance department, ensuring high standards and timely guest satisfaction while leading the maintenance team and managing the departmental budget.

We value a proactive, flexible attitude and a can-do spirit. Prior experience is beneficial but not essential, with growth opportunities within a global hospitality brand.