Duty Care Manager

McCarthy and Stone; Ossett; On-site; Full time

Job summary

A leading company specializing in retirement living is seeking a Duty Care Manager at Whitaker Grange, Ossett. This role involves providing high-quality support to older adults in a vibrant community, ensuring the safety and wellbeing of residents while fostering a positive environment. With flexible day and night shifts and notable benefits, this position offers an opportunity to make a meaningful impact in residents' lives.

Benefits

Extra £1 per hour for weekend shifts

Life assurance

Company pension scheme

Employee discounts

Management and leadership training

24/7 Employee Assistance Programme

In-house Mental Health First Aiders

Qualifications

• Experience in care or support environments.
• Warm, friendly, organized, and self-motivated.
• Leadership capabilities in care settings.

Responsibilities

• Manage security and safety of the development.
• Oversee care and support teams.
• Facilitate community spirit activities.

Skills

Customer Service

Care Skills

Organization

Team Management

Education

QCF Level 3 in Health and Social Care (Adults)

Job description

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Duty Care Manager at McCarthy Stone - Whitaker Grange, Ossett

McCarthy Stone is seeking a professional Duty Care Manager to join their team at Whitaker Grange, Ossett. This development features 39 one-bedroom and 21 two-bedroom Retirement Living PLUS properties, situated close to the town centre with excellent transport links and a covered link connecting the buildings.

This role offers a unique approach to care, emphasizing quality and community.

Salary and Hours

Base salary: £13.56 per hour (day rate) and £11.44 per hour (sleeping night rate), plus additional pay (details below).

Hours: 29 per week, including day and night shifts.

• Day shifts: between 08:45 and 16:30 or 16:15 to 09:30.
• Night shifts: from 21:30 to 09:00.

Duty Care Managers sleep between 23:00 and 07:00, providing emergency support to homeowners during that period.

Benefits

• Extra £1 per hour worked from midnight Friday to midnight Sunday.
• Life assurance.
• Company pension scheme.
• Opportunities to stay in guest suites across UK developments.
• Discounts on apartment purchases for employees and immediate family.
• Management and leadership training, with support for professional qualifications.
• 24/7 Employee Assistance Programme, including counsellors and legal advisors.
• Access to in-house Mental Health First Aiders.

About the Role

As a Duty Care Manager, you will exemplify high-quality customer service, supporting the management and smooth operation of a vibrant community of active, independent older adults. Your role will ensure residents enjoy their best lives in elegant private apartments within a beautiful setting, with peace of mind knowing help is always available.

About You

You will be warm, friendly, organized, and self-motivated, with experience in care or support environments and excellent care skills.

Ideally, you will hold a QCF Level 3 in Health and Social Care (Adults), although relevant experience and alternative qualifications will be considered.

You will be responsible for managing the security and safety of the development, overseeing care and support teams, and facilitating activities that foster community spirit.

You are eager to develop your skills, lead by example, and make a positive difference in the wellbeing and happiness of older people.

McCarthy Stone is recognized as a great place to work! This role offers a rewarding career where you can genuinely impact residents' lives.

Could this role be the perfect job for you?