Dual Store Manager - 40 Hours - Sweaty Betty

Sweaty Betty; Tewkesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an inspiring Store Manager who is passionate about retail and committed to excellence. This role involves leading a dedicated team to achieve sales targets while fostering an inclusive and positive work environment. As a Store Manager, you will be responsible for delivering outstanding customer service, managing store operations, and driving innovative customer engagement strategies. If you thrive in a fast-paced environment and are ready to make a significant impact, this opportunity is perfect for you.

Benefits

Clothing allowance

Training opportunities

Bonuses

Employee discounts

Referral bonuses

Holidays

Qualifications

• Experience managing a retail team in a fast-paced environment.
• Proven ability to meet sales KPIs and manage budgets.

Responsibilities

• Motivate and engage the team to embody brand values.
• Drive sales results and manage store operations effectively.

Skills

Management experience in retail

Sales track record

Customer service skills

Adaptability

Proficiency with POS systems

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its diverse portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our Store Managers are inspiring retail leaders. If you have a passion for sales and product, you will join a network of motivated individuals committed to achieving excellence for our brand and team. Your role will involve recruiting, hiring, developing a cohesive team, and maintaining an exceptional customer service culture.

Key Responsibilities

1. Be a role model: Motivate and engage your team to embody brand values daily, fostering an inclusive and positive work environment that celebrates success.
2. Ownership of sales and profit: Drive results, manage costs, payroll, sales KPIs, and overall financial performance.
3. Deliver outstanding customer service: Demonstrate exemplary behaviors to ensure customer satisfaction.
4. Effective communication: Maintain relationships across the business, with customers, and community partners.
5. Foster teamwork and accountability: Create a supportive, productive, and inclusive environment.
6. Policy adherence: Ensure policies and procedures related to security, health & safety, stock management are understood and followed.
7. Innovate customer engagement: Develop creative methods to boost loyalty and promote the brand locally.
8. Store operations: Oversee stock placement, store management, and change initiatives, engaging your team in new ways of working.
9. Create memorable customer experiences: Provide authentic service that leaves a lasting impression.

Knowledge, Skills, and Abilities

• Management experience in a fast-paced retail environment
• Proven sales track record and ability to meet KPIs
• Adaptability and flexibility in working hours
• Passion for our brands
• Ability to manage multiple tasks under pressure
• Proficiency with POS systems
• Experience in budget management including payroll and expenses
• Strong customer service and team development skills
• Market trend awareness

Working Conditions

• Retail environment

US Candidates Only

• Compliance with AAP/EEO policies
• High School diploma or equivalent

The Extras

• Clothing allowance, training, bonuses, discounts, holidays, referral bonuses, and more

Our DEI Commitment

We are committed to fostering a diverse, equitable, and inclusive culture that reflects our mission of empowerment. We aim to celebrate diversity, promote inclusion, and create an equitable workplace where everyone can be their authentic selves. We are on a journey of continuous learning and improvement, actively working to embed DEI principles into all aspects of our business, with support from our DEI committee and collective. We believe in giving our people a platform to voice their perspectives and in making meaningful, sometimes challenging, progress toward true inclusion.