Dual Site Store Manager

Matalan; Aberdeen City; In loco; GBP 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

20% colleague discount

25 days annual leave + banks

Pension Scheme

Life Assurance

Retail Rewards platform

Career development opportunities

Descrizione del lavoro

Matalan is seeking a Dual Site Store Manager to lead and develop a high performing team across Aberdeen and Aberdeen Portlethen. You will drive sales, profit, and a outstanding customer experience, while implementing effective store operations and cost controls.

You’ll engage with customers, coach staff, and continuously seek improvements in processes and performance, ensuring alignment with company standards and KPIs.

Competenze

• Proven track record in senior retail management within a high-volume store environment.
• Strong ability to drive KPI performance and profit.
• Excellent customer engagement and service standards.
• Demonstrated leadership and team development skills.
• Analytical mindset with data interpretation capabilities.

Mansioni

• Inspire and lead dual-site teams to exceed sales and profit targets.
• Deliver an outstanding customer experience across both Aberdeen sites.
• Develop team capability through coaching and succession planning.
• Plan operations to ensure consistent efficiency, cost control and compliance.
• Drive store performance and maximize opportunities for profitability.

Conoscenze

Retail leadership

KPI delivery

Customer service

People development

Data interpretation

Strumenti

POS systems

Excel basics

Descrizione del lavoro

As a Dual Site Store Manager at Matalan you’ll be an inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPI’s.

Engaging and motivating the team to deliver an excellent customer experience every day; you’ll take a strategic approach to the operation and continuously seek improved ways of working within the store and with peers.

The sites you will be covering will be Aberdeen and Aberdeen Portlethen

As a Dual Site Store Manager, you’ll be focussing on…

• Retaining our customer base you’ll grow this too, engaging with new customers and driving your team to do the same
• Leading the team to deliver an exciting commercial customer experience every day
• Engaging the store team to be the best they can be through the development of your people
• Planning consistent operational excellence and compliance that drives productivity and delivers good cost control
• Driving store performance and maximise opportunities to increase profit

• Previous retail management experience at a senior level ideally within a volume retailer
• Demonstrable track record of delivering high standards and KPI’s
• Proven high standards of customer engagement and service
• Strong leadership, listening and communication skills
• Good analytical ability and data interpretation skills
• Proven ability to develop others

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.