Dual Site Branch Manager - Edinburgh

TN United Kingdom; City of Edinburgh; On-site; GBP 150,000 - 200,000; Full time

Job summary

An established industry player in fashion seeks a dedicated and dynamic individual to lead their retail team in Edinburgh. This role focuses on delivering exceptional customer service and driving sales while fostering a high-performance team environment. The ideal candidate will have a strong background in fashion retail and a passion for luxury brands. Join a company that values diversity, creativity, and empowerment, and help shape the future of a beloved footwear and accessories brand. If you are ready to make a significant impact in a vibrant retail setting, this opportunity is perfect for you.

Qualifications

• Experience in a fashion-forward footwear or accessory brand is essential.
• Must be a customer service ambassador with sales driving capabilities.

Responsibilities

• Ensure high standards of customer service and sales targets are met.
• Manage team performance and maintain scheduling effectively.
• Ensure store visual presentation aligns with company guidelines.

Skills

Customer Service

Sales Management

Team Leadership

Fashion Industry Knowledge

Education

Experience in Fashion Retail

Job description

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Client:

Location:

Edinburgh, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5b1f6aaf24e2

Job Views:

6

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Responsibilities:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and with your own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines

Requirements:

• Background with a fashion-forward footwear, accessory or fashion brand
• To be a customer service ambassador
• Proven ability to drive sales and team working to KPI’s
• To be immaculately presented and representative of our luxury/fashion forward brand in every way

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

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Created on 02/04/2025 by TN United Kingdom