Dual Site Branch Manager

Kurt Geiger; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading footwear and accessories brand seeks a dedicated individual to uphold high customer service standards, drive sales, and manage a high-performance team. Join a creative environment that values diversity and empowers talent, embodying the spirit of London.

Benefits

Pension and life assurance

Generous bonus structure

Fabulous shoes!

Qualifications

• Proven ability to drive sales and work to KPIs.
• To be immaculately presented and representative of our luxury brand.

Responsibilities

• Ensure customer service is of the highest standards.
• Manage and maintain staff scheduling and meet payroll budgets.
• Ensure all store and company sales targets are met.

Skills

Customer Service

Sales

Teamwork

Education

Background in Fashion

Job description

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Description

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and with your own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines

Requirements

• Background with a fashion-forward footwear, accessory or fashion brand
• To be a customer service ambassador
• Proven ability to drive sales and team working to KPI’s
• To be immaculately presented and representative of our luxury/fashion forward brand in every way
• Pension and life assurance
• Generous bonus structure
• Fabulous shoes!

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and General Business

• Industries

  Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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