Dual Site Branch Manager

ZipRecruiter; City of Edinburgh; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading footwear and accessories brand is looking for a Dual Site Branch Manager in Edinburgh to provide exceptional customer service and drive team performance. The role involves managing store operations, leading a team, and ensuring brand standards are met while fostering an inclusive team environment.

Benefits

Competitive salary

Pension and life assurance

Generous bonus structure

Employee discounts

Fabulous shoes!

Qualifications

• Previous retail management experience required.
• Experience with fashion-forward footwear and accessories is preferred.
• Strong interpersonal skills and immaculate presentation.

Responsibilities

• Ensure exceptional customer service at all times.
• Lead and develop a high-performance team.
• Meet store and company sales targets.

Skills

Customer service orientation

Sales performance

Team management

Job description

Job Title: Dual Site Branch Manager - Kurt Geiger & Carvela Edinburgh

Description:

About Kurt Geiger

We are an inclusive, creative footwear and accessories brand powered by kindness. We aim to empower our talent to be confident and true to themselves, embodying the London spirit. Inspired by the energy and creativity of London, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters for over fifty years. The rainbow is our signature, symbolizing good energy, love, and the diverse ways we express individual style.

We stand for: Love, Change, Equality, Kindness, Freedom, Unity, and Anti-Racism.

Key Responsibilities:

• Ensure exceptional customer service at all times
• Lead by example and uphold high service standards
• Meet and maintain store and company sales targets, operational goals, policies, and procedures
• Communicate effectively with your team and Senior Management
• Manage and develop a high-performance team through coaching, productivity management, and employee relations
• Oversee staff scheduling, meet payroll budgets, and adapt to trading patterns
• Schedule staff effectively to ensure adequate coverage during peak times
• Protect brand standards and ensure staff maintain personal presentation standards
• Maintain excellent visual presentation in line with company guidelines

Requirements:

• Previous retail management experience
• Experience with fashion-forward footwear, accessories, or fashion brands
• Strong customer service orientation
• Proven ability to drive sales and team performance against KPIs
• Immaculate presentation and representation of our luxury/fashion-forward brand

Benefits:

• Competitive salary
• Pension and life assurance
• Generous bonus structure
• Employee discounts
• Fabulous shoes!

Our Stores:

The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal, with stores in hundreds of cities worldwide. We operate over 70 standalone stores across the UK, including a flagship on London Oxford Street, and over 400 stores globally, including retail partners in some of the world's most renowned department stores.

We stand for: Love, Change, Equality, Kindness, Freedom, Unity, and Anti-Racism.