Dual Services Manager

TN United Kingdom; Poole; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Services Manager to oversee security, cleaning, and pest control operations. In this role, you will lead teams, manage budgets, and ensure high standards of service delivery at a prominent facility. Your leadership and communication skills will be key to collaborating with stakeholders to address challenges and maintain compliance with health and safety regulations. This position offers a unique opportunity to make a significant impact in a dynamic environment, while also providing essential support to your team and the community.

Benefits

24/7 GP services

Mental health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Employee perks app

Qualifications

• Minimum 2 years’ experience in a similar role.
• Experience of conducting investigations & disciplinaries.

Responsibilities

• Lead security and cleaning teams effectively.
• Manage budget and track expenditure for services.
• Conduct regular cleaning audits and ensure compliance.

Skills

Strong communication skills

Leadership abilities

SIA licence SG

Experience in conducting investigations

Education

Degree in relevant field

Job description

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If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [emailprotected]. We're here to help!

Job Title: Services Manager

As a Services Manager, you’ll oversee security, cleaning, and pest control at the Dolphin Centre. You’ll ensure high standards and collaborate with stakeholders to solve challenges effectively.

KEY RESPONSIBILITIES

1. Lead security and cleaning teams
2. Manage budget and track expenditure
3. Control rosters to meet SLA’s
4. Oversee timesheet input for accurate payroll
5. Recruit, develop, and train staff
6. Attend monthly review meetings
7. Conduct regular cleaning audits
8. Support ESG initiatives
9. Conduct investigations and disciplinaries
10. Be flexible for out-of-hours needs and Saturday duties
11. Manage chemical use per COSHH regulations
12. Conduct and record monthly Toolbox Talks
13. Record sickness and conduct Return to Work interviews
14. Complete absent management processes
15. Ensure adherence to H&S policies

PERSON SPECIFICATION - ESSENTIAL

1. Strong communication and engagement skills
2. Leadership abilities
3. SIA licence SG
4. Minimum 2 years’ experience in a similar role
5. Experience of conducting investigations & disciplinaries

DESIRABLE

1. CCTV licence
2. Degree in relevant field
3. Membership in a professional body

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental health support and life event counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our employee app, offering:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: resources on family, health, money, and work topics
• Support: online chat or telephone support in a crisis

For more information about ABM’s benefits, visit our careers page.

ABOUT US

ABM is one of the world’s largest providers of integrated facility services, committed to creating a cleaner, healthier, and more sustainable world. We offer comprehensive facility services including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions across various industries. In the UK, we service iconic sites with over 10,000 team members. For more information, visit www.abm.co.uk.

ABM is dedicated to promoting diversity and inclusion in employment and is proud to be a member of the Armed Forces Covenant Employer Recognition Scheme.