Dual Qualified Nurse

NHS; Southend-on-Sea; On-site; GBP 30,000 - 45,000; Full time

Job summary

The Southend East PCN is seeking a dual qualified nurse trained in Mental Health to lead triage for acute mental health concerns. This permanent role will involve managing complex diabetes care and supporting practices in delivering high-quality patient care across the community, ensuring a holistic approach to health management.

Qualifications

• Candidates must have a relevant Nursing/Health degree.
• Experience in nurse-led triage clinics is essential.
• Excellent communication and consultation skills are required.

Responsibilities

• Be the first contact for acute mental health triages.
• Conduct chronic disease management, including insulin initiation.
• Establish effective communication with patients and multidisciplinary teams.

Skills

Communication skills

Management of patients with complex needs

Education

Relevant Nursing/Health Degree

Tools

Systmone

Job description

Job summary

The Southend East PCN is looking to employ a dual qualified nurse who is trained in Mental Health. The PCN works closely with the community Mental Health provider - EPUT, and is looking to bridge the gap between community Mental Health and Primary Care Mental Health.

Main duties of the job

To be the first contact for patients with acute Mental Health concerns for the member practices, leading on Mental Health QOF and triage.

To identify patient's diabetes care needs using a holistic approach and to assess and offer highly specialist advice in all aspects of complex diabetes management to all members of the multidisciplinary team.

Chronic disease management - assess, plan, implement and evaluate individual treatment plans for patient, including insulin initiation.

Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols

About us

Southend East PCN is located at Norton Place in Shoebury, along Ness Road. We have our own PCN building which is extremely active and is in use by our 5 member practices in the local area. We cover approx 37,000 patients and offer a range of appointments from our wide range of staff, fully utilising the ARRS budget. Our team consists of pharmacists, pharmacy technicians, social prescribers, health trainers, paramedics, physiotherapists and assistant practitioners. We have 2 clinical directors who are partners in two local surgeries, and an operations manager to provide support wherever needed. We have a strong digital presence and have employed a Digital Transformational Lead, to help our PCN network with other businesses and mature over time.

Details Date posted

17 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5506-25-0004

Job locations

Norton Place

Ness Road

Southend-on-sea

SS39DL

Job description Job responsibilities

Clinical practice

To be the first contact for member practices with their acute mental health triages. To lead and support the member practices with their Mental Health QOF.

To work closely with the Community Mental Health Team - EPUT, and be a part of the complex care MDT meetings, involving many different partners of the Southend East Integrated Neighbourhood Team

Chronic disease management - assess, plan, implement and evaluate individual treatment plans for patient, including insulin initiation.

Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols

To demonstrate a positive supportive approach to patients at diagnosis and/or patients with the development of diabetes related complications.

Work with patients in order to support adherence to prescribed treatments

Establish and maintain highly effective communication skills with patients, carers/relatives, and professionals across health and social services. This may involve the giving of sensitive and complex information.

On occasion the post holder will be required to visit patients in their own home e.g. to conduct chronic disease reviews.

Perform advanced clinical skills in assessment, diagnosis and treatment.

Assess, plan, implement and evaluate care delivery according to changing health care needs.

Collect, collate, evaluate and report information, maintaining accurate patient records.

Involve patients and carers/relatives in the planning and delivery of care and development of services.

Work collaboratively with the multidisciplinary team and outside agencies to ensure patient needs are met, especially in relation to ongoing care needs

Act as a resource for specialist advice and expert clinical knowledge across the Practice, giving advice to colleagues on the clinical management of patients.

Provide expert specialist advice and education to patients and carers/relatives to enable the safe and independent management of their diabetes.

Undertake clinical supervision and education of nursing colleagues on an individual or group basis.

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise and manage own and others workload in a manner that maintains and promotes quality

Deliver care as an individual and team according to NSF, NICE guidelines and evidence-based care

Assess effectiveness of care delivery for the nursing team through peer review, benchmarking and formal evaluation

Maintain quality governance systems for the nursing team, including the adherence to and promoting of the Care Quality Commission requirements

Implement and review the application of evidence-based practice in nursing

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Evaluate patients response to health care provision and the effectiveness of care

Participate in shared learning across the practice and wider organisation

Identify learning from clinical incidents and near-miss events utilising a structured framework (eg rootcause analysis significant event procedures)

Assess the impact of policy implementation on care delivery

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance

Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

Team working

Understand own role and scope in the practice and identify how this may develop over time

Work as an effective member of the team, supporting others and exploring the mechanisms to develop new ways of working

Prioritise own workload and ensure effective time-management strategies are followed.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Be involved in activities that create opportunities to improve patient care

Participate in and support local projects as agreed with the practice management team

Management of risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines

Apply infection-control measures within the practice according to local and national guidelines

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all

Participate in the local implementation strategies that are aligned to the values and culture of general practice

Job description Job responsibilities

Clinical practice

To be the first contact for member practices with their acute mental health triages. To lead and support the member practices with their Mental Health QOF.

To work closely with the Community Mental Health Team - EPUT, and be a part of the complex care MDT meetings, involving many different partners of the Southend East Integrated Neighbourhood Team

Chronic disease management - assess, plan, implement and evaluate individual treatment plans for patient, including insulin initiation.

Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols

To demonstrate a positive supportive approach to patients at diagnosis and/or patients with the development of diabetes related complications.

Work with patients in order to support adherence to prescribed treatments

Establish and maintain highly effective communication skills with patients, carers/relatives, and professionals across health and social services. This may involve the giving of sensitive and complex information.

On occasion the post holder will be required to visit patients in their own home e.g. to conduct chronic disease reviews.

Perform advanced clinical skills in assessment, diagnosis and treatment.

Assess, plan, implement and evaluate care delivery according to changing health care needs.

Collect, collate, evaluate and report information, maintaining accurate patient records.

Involve patients and carers/relatives in the planning and delivery of care and development of services.

Work collaboratively with the multidisciplinary team and outside agencies to ensure patient needs are met, especially in relation to ongoing care needs

Act as a resource for specialist advice and expert clinical knowledge across the Practice, giving advice to colleagues on the clinical management of patients.

Provide expert specialist advice and education to patients and carers/relatives to enable the safe and independent management of their diabetes.

Undertake clinical supervision and education of nursing colleagues on an individual or group basis.

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise and manage own and others workload in a manner that maintains and promotes quality

Deliver care as an individual and team according to NSF, NICE guidelines and evidence-based care

Assess effectiveness of care delivery for the nursing team through peer review, benchmarking and formal evaluation

Maintain quality governance systems for the nursing team, including the adherence to and promoting of the Care Quality Commission requirements

Implement and review the application of evidence-based practice in nursing

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Evaluate patients response to health care provision and the effectiveness of care

Participate in shared learning across the practice and wider organisation

Identify learning from clinical incidents and near-miss events utilising a structured framework (eg rootcause analysis significant event procedures)

Assess the impact of policy implementation on care delivery

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance

Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

Team working

Understand own role and scope in the practice and identify how this may develop over time

Work as an effective member of the team, supporting others and exploring the mechanisms to develop new ways of working

Prioritise own workload and ensure effective time-management strategies are followed.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Be involved in activities that create opportunities to improve patient care

Participate in and support local projects as agreed with the practice management team

Management of risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines

Apply infection-control measures within the practice according to local and national guidelines

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all

Participate in the local implementation strategies that are aligned to the values and culture of general practice

Person Specification Qualifications Essential

• Relevant Nursing/Health Degree

Desirable

• Teaching/Mentorship Qualification

Experience Essential

• Management of patients with complex needs
• Knowledge of public health issues relating to the local population
• Consultation skills
• Work as part of an MDT
• Excellent communication skills
• Experience in nurse-led triage clinics

Desirable

• Good working knowledge of Systmone
• Knowledge and understanding of the PCN DES and how it fits in to the long term NHS Plan
• Experience working in Primary Care

Person Specification Qualifications Essential

• Relevant Nursing/Health Degree

Desirable

• Teaching/Mentorship Qualification

Experience Essential

• Management of patients with complex needs
• Knowledge of public health issues relating to the local population
• Consultation skills
• Work as part of an MDT
• Excellent communication skills
• Experience in nurse-led triage clinics

Desirable

• Good working knowledge of Systmone
• Knowledge and understanding of the PCN DES and how it fits in to the long term NHS Plan
• Experience working in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Southend East Primary Care Network

Address

Norton Place

Ness Road

Southend-on-sea

SS39DL

Employer's website

https://www.southendeastpcn.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Southend East Primary Care Network

Address

Norton Place

Ness Road

Southend-on-sea

SS39DL

Employer's website

https://www.southendeastpcn.nhs.uk/ (Opens in a new tab)