Dual Fuel Smart Meter Engineer (West Midlands)

Octopus Energy; Birmingham; On-site; GBP 36,000 - 50,000; Full time

Job summary

A leading renewable energy company is seeking a Smart Meter Engineer based in Birmingham. You will install meters, guide customers in understanding their use, and promote energy saving. The role requires strong technical skills and a focus on customer service. With a starting salary of £36,500, enjoy benefits like performance bonuses, a company vehicle, and opportunities for up-skilling in renewable technology.

Benefits

£2,500 annual performance bonus

£25 per week lunch allowance

600 share options in the company

Company pension scheme

Enhanced maternity and paternity leave

Health & wellbeing programme

Qualifications

• MOCoPA - held within the last 3 years and can provide evidence.
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent).
• Full UK driving licence with no more than 6 points.

Responsibilities

• Fit meters and show customers how they work.
• Answer customer questions about the green energy revolution.
• Collaborate with the office team for top-class service.

Skills

Safety compliance

Customer service excellence

Technical skills in meter fitting

Education

Gas Safe certificate (CCN1/MET1 or CMA1/MET1)

MOCoPA certification

Tools

Company vehicle

Tools for installation

Job description

3 weeks ago Be among the first 25 applicants

Worcester (GB)

Octopus Energy Services – Smart Metering /

Full-time /

On-site



Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.

We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.

You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.

What you'll need:

• MOCoPA - held within the last 3 years and can provide evidence
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
• Full UK driving licence with no more than 6 points
  
  
  

What we offer:

• £36,500 starting salary
• £2,500 annual performance bonus, and fit bonuses
• £25 per week lunch allowance
• Company vehicle, fuel and tools
• 600 share options in Octopus Energy Group
• Referral programme
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Opportunities to up-skill to renewable tech (Electric Vehicles and Heat Pumps)
• For every asset installed beyond your sixth, you’ll earn an additional £15
  
  
  

Call-out and Overtime

• You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door.
  
  
  

Saturday working:

• £50 for attending
• £70 for a dual fuel installation
• £35 for a single fuel installation
• Technical aborts are paid at half rate
  
  
  

Next Steps!

• We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you’ve got!
• On the day you'll be welcomed by our team. We'll check over your qualifications & ask you to complete a practical trade test to show off your skills. You'll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus!
  
  
  

£36,500 - £50,000 a year

You’ll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on-call.

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Utilities and Environmental Services

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