Dual Fuel Engineer

JR United Kingdom; Newport-on-Tay; On-site; GBP 42,000 - 52,000; Full time

Job summary

A leading company in the energy sector is looking for a Dual Fuel Engineer to provide outstanding customer service and mentoring to junior engineers. Your role involves installing smart meters, ensuring safety standards, and contributing to the efficiency of operations. The position offers competitive salary, excellent benefits, and opportunities for personal development.

Benefits

Enhanced on-call and overtime rates

PPE & tools provided

Company-branded uniform & vehicle provided

Training and development opportunities

Quarterly attendance bonus

33 days holiday

Company pension

Excellent earning potential

Qualifications

• Full UK driving licence is essential.
• Resilient and adaptable to change.
• Takes pride in the upkeep of tools and vehicle appearance.

Responsibilities

• Install and maintain smart meters for both gas and electricity.
• Perform communication testing for metering systems.
• Collaborate and liaise with the delivery support team.

Skills

Proven experience in Dual Fuel Smart Metering

Strong technical skills

Customer communication skills

Education

Level 2 Diploma in Smart Metering (Dual Fuel/Power)

CMA1/CCN1, REGT1, MET1, MET2 (or equivalent)

Job description

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Postcodes:N, NW, W, SE, SW, E, BR, KT, RH, GU, OX, RG, TN, BN, NP, SA, SY

As a Dual Fuel Engineer, your primary role will be to deliver an exceptional customer service experience while demonstrating a strong commitment to your ongoing technical and personal development. You will interact directly with customers, providing clear and accurate advice on the benefits of smart meters, ensuring they understand how they work and how they can improve their energy usage.

You will also play an active role in mentoring junior engineers, helping them to apply best practice technical standards following their formal training. Additionally, you'll be proactive in identifying and implementing improvements to enhance the safety and efficiency of your work. Flexibility is essential, as you may be required to cover emergency situations or assist colleagues with challenging tasks.

Key Responsibilities

• Install and maintain smart meters for both gas and electricity.
• Perform communication testing for metering systems and loggers.
• Collaborate and liaise with the delivery support team to resolve issues and ensure smooth operations.
• Maintain high safety standards by following established working procedures and regulations.
• Manage and control stock, ensuring equipment and materials are available when needed.

Educational Qualifications/Memberships

• Level 2 Diploma in Smart Metering (Dual Fuel/Power) or proof of Electrical Competence.

Skills and Knowledge

• Proven experience in Dual Fuel Smart Metering.
• Proactive in customer communication and pre-visit preparation.
• Strong technical skills, with an ability to achieve excellent First Fit levels.
• Knowledge of industry governance and compliance standards.
• A current, full UK driving licence is essential.

Personal Attributes

• Strong customer focus and excellent communication skills.
• Resilient and adaptable to change.
• Takes pride in the upkeep of tools and vehicle appearance.

Health, Safety & Environment

You will comply with all safety, health, and environmental legislation relevant to your role. This includes:

• Ensuring you are suitably trained and competent in using equipment and materials.
• Regularly assessing workplaces for potential risks and following risk assessments and safe systems of work.
• Stopping work, seeking guidance if you believe any aspect of your work is unsafe, and reporting all incidents and near misses immediately.
• Full induction and training at a state-of-the-art academy
• PPE & tools provided
• Handheld & tablet for job management
• Enhanced on-call and overtime rates (when worked)
• Enhanced bank holiday payments
• Company-branded uniform & vehicle provided
• Dedicated back-office planning team
• Training and development opportunities including management pathways, EV, 3-phase, and I&C
• Excellent earning potential
• £500quarterly attendance bonus
• £25 per meterbonus after the 5th fitted each day
• Saturday work: £110 per dual / £60 per single
• On-call1 in 5/6: £35 per day + enhanced rate
• 33 days holiday
• Company pension + real progression opportunities
• Van, fuel card, tools & uniform all provided

Job Overview

Postcodes:N, NW, W, SE, SW, E, BR, KT, RH, GU, OX, RG, TN, BN, NP, SA, SY

As a Dual Fuel Engineer, your primary role will be to deliver an exceptional customer service experience while demonstrating a strong commitment to your ongoing technical and personal development. You will interact directly with customers, providing clear and accurate advice on the benefits of smart meters, ensuring they understand how they work and how they can improve their energy usage.

You will also play an active role in mentoring junior engineers, helping them to apply best practice technical standards following their formal training. Additionally, you'll be proactive in identifying and implementing improvements to enhance the safety and efficiency of your work. Flexibility is essential, as you may be required to cover emergency situations or assist colleagues with challenging tasks.

Key Responsibilities

• Install and maintain smart meters for both gas and electricity.
• Perform communication testing for metering systems and loggers.
• Collaborate and liaise with the delivery support team to resolve issues and ensure smooth operations.
• Maintain high safety standards by following established working procedures and regulations.
• Manage and control stock, ensuring equipment and materials are available when needed.

Educational Qualifications/Memberships

• CMA1/CCN1, REGT1, MET1, MET2 (or equivalent relevant gas engineering experience).
• Level 2 Diploma in Smart Metering (Dual Fuel/Power) or proof of Electrical Competence.

Skills and Knowledge

• Proven experience in Dual Fuel Smart Metering.
• Proactive in customer communication and pre-visit preparation.
• Strong technical skills, with an ability to achieve excellent First Fit levels.
• Knowledge of industry governance and compliance standards.
• A current, full UK driving licence is essential.

Personal Attributes

• Strong customer focus and excellent communication skills.
• Resilient and adaptable to change.
• Takes pride in the upkeep of tools and vehicle appearance.

Health, Safety & Environment

You will comply with all safety, health, and environmental legislation relevant to your role. This includes:

• Ensuring you are suitably trained and competent in using equipment and materials.
• Regularly assessing workplaces for potential risks and following risk assessments and safe systems of work.
• Stopping work, seeking guidance if you believe any aspect of your work is unsafe, and reporting all incidents and near misses immediately.

Benefits:

• Full induction and training at a state-of-the-art academy
• PPE & tools provided
• Handheld & tablet for job management
• Enhanced on-call and overtime rates (when worked)
• Enhanced bank holiday payments
• Company-branded uniform & vehicle provided
• Dedicated back-office planning team
• Training and development opportunities including management pathways, EV, 3-phase, and I&C

• £42,000 basic salary
• Excellent earning potential
• £500quarterly attendance bonus
• £25 per meterbonus after the 5th fitted each day
• Saturday work: £110 per dual / £60 per single
• On-call1 in 5/6: £35 per day + enhanced rate
• 33 days holiday
• Company pension + real progression opportunities
• Van, fuel card, tools & uniform all provided

Start dates available in July and August!

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We welcome applications from all sections of society and are happy to discuss reasonable adjustments or additional arrangements to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we act as an Employment Agency, and when advertising temporary or contract vacancies, we act as an Employment Business.

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