DSW Store Associate Part-Time

DSW Inc.; Enfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join an innovative footwear company that values community and inclusivity. As a vital part of the team, you'll engage with customers, ensuring they have a personalized experience while embracing the company's core values. This role emphasizes customer service, teamwork, and a commitment to maintaining a welcoming environment. With opportunities for growth and development, this position is perfect for those who thrive in a dynamic retail setting. If you're passionate about shoes and customer satisfaction, this role is an exciting opportunity to make a difference.

Qualifications

• Professional, friendly, and customer-focused demeanor required.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet customers and personalize their shopping experience.
• Maintain a clean and safe environment for customers.
• Handle transactions accurately and support team inclusivity.

Skills

Customer Service

Communication Skills

Technology Proficiency

Fast-paced Environment Adaptability

Problem-solving

Tools

Register

iPhone

Calculator

Job description

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We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

We Love What We Do

• Bring positive energy and enthusiasm.

We Own What We Do

• Give and receive feedback openly and embrace change as opportunities for growth.

We Do What’s Right

• Model high standards of honesty and integrity.

We Belong

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the store, and organizing stock.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain the stockroom.

Leverage in-store and digital services to bring shoes to life:

• Complete fulfillment functions, including locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability (e.g., iPhone, Register).

Prioritize customer service:

• Handle transactions accurately, follow policies, and partner with the CEL on escalated issues.

Bring energy and fun to your role:

• Participate in team meetings and training, be open to feedback, and support inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, and customer-focused demeanor.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills.
• Proficiency with technology (Register, iPhone, Calculator).
• Ability to stand or walk up to 100% of the time.
• Ability to lift up to 50 pounds occasionally and frequently.
• Stoop, kneel, crouch or crawl regularly.

Experience:

The pay range is $16.60 to $17.60, based on factors like experience, location, and organizational needs. Benefits details are available via the provided link. https://mymobilewalletcard.com/dbi/

Already an associate?

Apply through our internal portal:
click here

Why choose a career with Designer Brands?

We focus on developing our associates, fostering engagement, and community involvement, aiming to disrupt retail and footwear through positive change.

• Invested in learning, development, and leadership.
• Committed to a culture of engagement, excitement, and fun.
• Dedicated to giving back and community involvement.

About Designer Brands:

One of North America’s largest footwear and accessories companies, operating over 640 retail locations and working with the Camuto Group in over 6,400 stores worldwide.

Important Notice:

Beware of fake job offer scams. Our legitimate emails end in @dswinc.com, @designerbrands.com, or @camutogroup.com. Verify requests independently and contact [e-mail] for verification.

Nearest Major Market: Hartford

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