DSO - Information Services & Reprographics Assistant

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DSO - Information Services & Reprographics Assistant, Thurso

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Client:

Canon

Location:

Thurso, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

19bd9d1d1be5

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on…

To effectively manage business-critical information for our client in Thurso. Supporting requests to retrieve information within tight response deadlines, and requests to appropriately index and archive business-critical information in line with established workflows and systems.

Working as part of a small team, the first element of this role involves operating a variety of reprographics equipment in the onsite print room, including printing, finishing, copying, scanning, distribution, and the safe destruction of documents according to security procedures. Full user training will be provided.

The role also includes managing drawings, which involves locating and retrieving historical drawings from onsite archives, digitising, and distributing them to meet service level agreements, with training provided.

Additionally, you will support a contract-critical document auditing project aligned with the site decommissioning plan, working closely with the client’s project manager to meet project timelines.

The role is varied and challenging, requiring a motivated individual who can work effectively both independently and within a team to ensure customer requests are handled promptly.

What we give

At Canon, you'll receive support and encouragement to grow. We invest in your professional development, fostering a culture of knowledge sharing and exploration. We are committed to creating an inclusive and sustainable environment, guided by our Kyosei philosophy of living and working together for the common good.

• Pay – Competitive salaries reviewed annually.
• Bonus – Discretionary scheme linked to company goals.
• Learning & Development – Resources and support for continuous learning.
• Work & Home Life Balance – Minimum 25 days holiday, holiday purchase, flexible working.
• Diversity – Aiming for a workforce that reflects our communities.
• Health & Wellbeing – Private healthcare, Employee Assistance Programme, mental health support, gym discounts.
• Employee discount – Up to 38% off Canon products.
• Other Benefits – Pension, awards, discount cards, Cycle to Work, season ticket loans, charity days.

What we ask

Responsibilities & Tasks:

• Provide excellent customer service, liaising with internal and external stakeholders to process information requests efficiently and in compliance with standards.
• Assist in performing regular audits of library and technical assets, providing reports to site security.
• Support procurement of published information/standards and maintain document archives.
• Manage requests in the print room, with training provided on equipment operation. Basic understanding of print processes and computer navigation required.
• Control and administer company assets within databases, ensuring traceability.
• Perform general administrative duties as assigned.
• Keep the Team Leader informed of work progress and issues.
• Maintain a tidy and safe environment, complying with health and safety regulations.

Required Skills & Qualifications:

• IT Proficient – Confident in computer use, with good MS Office skills, especially Excel. Experience with electronic databases is desirable.
• Experience operating print room equipment is advantageous but not essential; training will be provided. A curious mindset and quick learner are important.
• Good written English and numeracy skills.
• High attention to detail and strong organisational skills.
• Motivated, proactive, flexible, and committed to meeting customer needs.

You will need

Skills and expertise required for the DSO - Information Services & Reprographics Assistant role are outlined here.