DSAR Officer

St. James's Place; Cirencester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary annual bonus

28 days annual leave + bank holidays

Online rewards platform

Parental leave

Private medical insurance

10% pension

Job summary

St. James's Place is seeking a DSAR Officer to drive end-to-end responses to data subject access requests, ensuring accuracy, timeliness and regulatory compliance in a hybrid Cirencester-based role.

You will collaborate with the DSAR Manager and wider teams to gather relevant data, apply exemptions where needed, redact sensitive information, and communicate outcomes clearly while upholding high standards of confidentiality and governance.

Qualifications

• Strong verbal and written communication.
• High attention to detail.
• Organised and proactive to manage multiple deadlines.
• High level of resilience.
• Interest/Experience in Data Protection.

Responsibilities

• Lead end-to-end handling of Data Subject Access Requests (DSARs), ensuring accuracy, security and deadlines.
• Identify and gather relevant personal data across the business, determine scope, and apply exemptions where required.
• Redact sensitive and third-party information and issue responses through approved channels.
• Proactively identify risks and contribute to DSAR process improvements and governance.

Skills

Verbal & written communication

Attention to detail

Organisation

Resilience

Data protection awareness

Job description

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: Permanent

Seniority: Associate

About the role

This role plays a critical part in safeguarding the organisation’s compliance with statutory data protection obligations under the Data Protection Act 2018 and the UK General Data Protection Regulation. Working closely with the DSAR Manager, the role is central to coordinating and delivering accurate, timely, and legally robust responses to data subject access requests (DSARs).

Given the regulatory sensitivity and potential reputational impact of this work, the role requires good judgement, meticulous attention to detail, and the ability to handle highly confidential and often complex personal data. It offers the opportunity to take on significant responsibilities from day one and to develop advanced expertise in the UK data protection and privacy landscape.

What you’ll be doing

As a DSAR Officer, you will be responsible for leading and supporting the end-to-end handling of Data Subject Access Requests (DSARs), ensuring all requests are processed accurately, securely and within statutory deadlines.

Working collaboratively across the business, you will identify and gather relevant personal data, exercising sound judgement to determine scope and completeness, before reviewing information and applying statutory exemptions where appropriate to support regulatory compliance and reduce risk. You will ensure sensitive and third-party information is appropriately redacted, prepare and issue responses through approved channels, and handle follow-up queries in a professional and timely manner.

Acting as a trusted compliance partner, you will proactively identify and elevate risks, challenges and potential issues, helping to safeguard the business from regulatory and reputational exposure. You will contribute to improving DSAR processes, controls, and governance frameworks. You will support fair, efficient, and customer-focused outcomes.

About you

You will be a detail-orientated and highly organised individual that thrives in dealing with people and wanting to provide support to them, whilst also maintaining that business hat on to ensure the work is completed accurately. You'll enjoy working with a range of stakeholders and get to expand your knowledge within data privacy.

Essential Criteria

• Strong verbal and written communication
• High attention to detail
• Organised and proactive to manage multiple deadlines
• High level of resilience

Desirable Criteria

• Interest/ Experience in Data Protection

What's in it for you?

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.

• discretionary annual bonus scheme that reflects both personal and company performance
• competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days)
• online rewards platform with a variety of discounts

We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

Reasonable Adjustments

We’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [e-mail]

As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.