Driving Examiner

Driver and Vehicle Standards Agency (DVSA); West Midlands; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Civil Service pension

25 days annual leave + service-based増

Bank holidays

Staff discount portal

Professional qualifications funded

Flexible working options

Employee assistance programme

Job summary

DVSA is recruiting Driving Examiners to help keep Britain's roads safe and connect people with their communities. The role involves clear communication with customers, observing driving behaviours, and recording outcomes using a digital tablet.

Flexibility includes full-time permanent status with options for flexible working, and joining a diverse, supportive team. Benefits include a generous pension contribution of 28.97%, 25 days annual leave plus a rising entitlement, bank holidays, staff

Qualifications

• Excellent communication with diverse customers.
• Strong observation, recall and reporting abilities.
• Ability to stay calm and make impartial decisions under pressure.
• Understanding of safe driving practices and road safety standards.

Responsibilities

• Communicate clearly with customers and give clear instructions.
• Put nervous customers at ease and ensure safety for all.
• Observe driving behaviours and record outcomes accurately using a digital tablet.
• Travel to various test centres as required and maintain high professional standards.

Skills

Communication skills

Observation skills

Decision making

Customer service

Education

Full manual UK driving licence

Job description

Location: Opportunities are available across Scotland, the North East, Yorkshire & Humber, the North West, the Midlands, the East of England and London. See the advert for more information.

Salary: £32,027 - A Civil Service Pension with an employer contribution of 28.97%

Contract Type: Permanent - Flexible working, Full-time, Job share, Part-time

The Driver and Vehicle Standards Agency (DVSA) is looking for people to join our team as Driving Examiners. This vital public service role plays an important part in keeping Britains roads safe, as well as connecting people and their communities.

Key Responsibilities include, but are not limited to:

• Communicate clearly with customers, giving clear instructions.
• Put nervous customers at ease.
• Keep yourself, the customer, and other members of the public safe.
• Observe driving behaviours, recall key details and record outcomes accurately using a digital tablet.
• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About you

We are looking for individuals who:

• Are aged 23 or over (a requirement of the 3rd EU Driving Licence Directive - Directive 006/126)
• Have held a full manual UK or EU driving licence continuously for the last 3 years
• Have no more than 3 penalty points on their licence at time of application
• Understand and can demonstrate what safe driving looks like (you don't need a background in driver training or a driving-related profession)
• Are resilient and remain calm and composed in stressful situations
• Can efficiently manage multiple tasks simultaneously
• Have strong observation, recall and reporting skills, with excellent attention to detail
• Have excellent communication skills, with the ability to give clear instructions, hold difficult conversations, and deliver messages sensitively
• Can adapt their style to a diverse range of customers to ensure that every driver feels respected
• Make fair, impartial, evidence-based decisions
• Uphold high standards of professionalism and integrity
• Are willing to travel to various test centres as required

Apply before 11:55 pm on Sunday 1st November 2026