Drivers Mate - Newton Aycliffe

ArrowXL; United Kingdom; Remote; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Annual Leave 31 days

Pension Plan

Life Insurance

Employee perks

Training Academy

Job summary

ArrowXL is recruiting for a Drivers Mate at our Inverness site, on a 4/7 shift pattern. You will handle items like refrigerators, TVs, furniture, and support installation with training provided. The role offers Job and Finish pay, overtime at time and a half, and a strong focus on customer service.

We value reliability, communication skills, and the ability to work as part of a team, with a benefits package including pension, life insurance, and generous annual leave.

Qualifications

• Excellent communication and customer service skills.
• Ability to prioritise and manage time.
• Health and Safety awareness for yourself and colleagues.
• Attention to detail and a strong work ethic.
• Reliable, punctual and flexible approach.

Responsibilities

• Full accountability and care for your vehicle.
• Checking receipt of all relevant paperwork.
• Transporting customer items safely and free from damage.
• Delivering a variety of items to customers’ room of choice.
• Assembling and/or installing customer products with training provided.
• Working as a team.
• Keeping the customer up to date on delivery progress and resolving questions or concerns.
• Informing the depot of any delays.
• Representing ArrowXL to the highest standard.

Skills

Communication

Customer service

Attention to detail

Flexible

Job description

£12.71 per hour, 45 hours per week over 4 days. Job and Finish, so guaranteed pay until the end of your shift if your work is completed earlier. Overtime and extra shifts are available and paid at time and a half. ArrowXL is now recruiting for Drivers Mate to join our great transport team, situated at our Inverness site operating on a 4/7 shift pattern. We operate a Job and Finish scheme to promote a healthy work-life balance. We are looking for fantastic people who enjoy being out on the road, love meeting new people and want to experience variety every day.

Dealing with items such as refrigerators, televisions, indoor and outdoor furniture requires hard work and dedication. By choosing to be part of our Transport team, you will be welcomed into the ArrowXL family.

Main Responsibilities

• Full accountability and care for your vehicle
• Checking receipt of all relevant paperwork
• Transporting customer items safely and free from damage
• Delivering a variety of items to customers’ room of choice
• Assembling and/or installing customer products – but don’t worry, we will provide you will all the necessary training for this
• Working as a team
• Keeping the customer up to date on delivery progress and resolving any customer questions or concerns
• Informing the depot of any delays
• Representing ArrowXL to the highest standard

The Ideal Candidate

• Excellent communication and customer service skills
• Ability to prioritise
• Health and Safety for yourself and your colleagues
• Attention to detail and a strong work ethic
• A reliable, punctual, and flexible approach
• Ability to handle heavy and bulky items
• Experience of working as a Delivery Driver or as a Drivers Mate is desirable

Some of the benefits of working with us include:

• Annual Leave Entitlement – 31 days' entitlement (including statutory bank holidays) which increases with service!
• Pension Plan – Including ArrowXL company contributions
• Life Insurance – Company-funded 2x basic salary life cover from day one
• Enhanced maternity, paternity, adoption and shared parental leave
• Long Service Awards – Awarded for every 5 years’ service
• Employee of the Month Incentives – Local winners across the country, plus an overall winner chosen by the CEO
• Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
• Up to 25% Staff Discount at www.very.co.uk
• Retail Discounts – Huge discount savings across retailers and restaurants, including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
• Cycle to Work Scheme – In partnership with Halfords, the Arrow XL C2W scheme offers great benefits and discounts

At ArrowXL, we’re proud to be an equal opportunity employer. We’re entrusted to creating an inclusive workplace where everyone can thrive, regardless of background.

If you're invited to interview and need any adjustments during the process, please let us know - we’ll do everything we can to make your experience smooth and positive.

We’re a business built on championing strong values. These guide everything we do — from how we deliver to how we support our people: