Drivers Mate / Drivers Assistant

TN United Kingdom; Carlisle; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dynamic team as a Driver's Mate in Carlisle, where your role is vital in supporting our delivery operations for a leading charity. This full-time position requires physical fitness, excellent customer service skills, and a commitment to safety. You'll assist in loading and unloading donated goods, navigate routes, and ensure a smooth delivery process. With a focus on community impact and sustainability, this role offers the chance to make a difference while being part of a growing company dedicated to last-mile logistics. If you're reliable, friendly, and enjoy working outdoors, this opportunity is perfect for you.

Qualifications

• Experience in removals and deliveries, especially with heavy items.
• Ability to work outdoors and in varied conditions.

Responsibilities

• Assist in loading and unloading goods, ensuring careful handling.
• Provide excellent customer service during collections and deliveries.

Skills

Customer Service

Navigation Skills

Physical Fitness

Communication Skills

Time Management

Education

High School Diploma

Tools

GPS

Job description

Social network you want to login/join with:

Drivers Mate / Drivers Assistant, Carlisle

col-narrow-left

Client:

ATA North

Location:

Carlisle, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

78835206774a

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Role: Drivers Assistant (Self-Employed)
Hours: Full-Time & Weekends (Monday to Saturday)
Start Date: TBC
Contract: Ongoing
Location: Carlisle – Collections, Removals, & Deliveries

Overview:

We are looking for a reliable, physically fit, and customer-focused Driver’s Assistant / Drivers Mate to support our delivery operations. This role is key to helping us deliver donated goods, furniture, and store stock safely and professionally as part of our charity’s collection and delivery service.

Key Responsibilities:

• Assist the driver in loading and unloading goods, including furniture and large household items.
• Carry out collections and deliveries to and from donors’ homes, charity shops, and warehouses.
• Navigate and guide the driver on routes and help maintain efficient schedules.
• Ensure all goods are handled with care and attention.
• Provide excellent customer service, including contacting customers before arrival and assisting them with loading / unloading of goods.
• Help with recycling, waste collection, house removals as needed.
• Maintain a clean and safe working environment inside and outside the vehicle.
• Assist in lifting, moving, and placing items safely with correct manual handling practices.

Requirements

Key Requirements:

• Must have previous experience of removals, lifting heavy items, and deliveries of White Goods for example.
• Right to work in the UK & able to pass a criminal record check
• Confident using GPS/maps and planning routes
• Good communication and customer service skills
• Physically fit – able to lift and move items
• Reliable, trustworthy, and well-organised
• Basic vehicle check knowledge (e.g. oil, tyres, fuel)
• Friendly, self-motivated, and a team player with a community-minded attitude
• Previous experience in a similar role (e.g., removals, delivery, warehousing) is desirable but not essential.
• Comfortable working outdoors and in varied conditions.
• Have safety footwear and a hi-viz.

Why Join Us?

At ATA North, we’re proud to be a leading force in last-mile logistics across Scotland and the North of England. We partner with some of the UK’s most recognised national and international brands to deliver fast, reliable, and customer-focused solutions. With a fleet of over 350 vehicles and a network of strategically placed managed or supplied depots, we deliver more than 30,000 parcels daily in the North. Across our wider group in England, our combined fleet exceeds 900 vehicles, delivering over 33 million parcels annually — and we’re still growing. Join a company where innovation, scale, and people power come together to move things forward — every day.

What We Do

At ATA North, we power the last mile. We support major delivery companies by managing local delivery operations across an expanding network of depots throughout the UK. Our dedicated fleet covers thousands of routes, ensuring parcels reach homes and businesses safely, efficiently, and right on time — every time.

Our Green Commitment

Sustainability drives our future. ATA North is committed to reducing our environmental impact through smarter logistics and cleaner operations. From lowering our carbon footprint to eliminating pollution across our network, we’re focused on building a zero-emissions delivery model that’s both responsible and resilient.

We do things the right way — with integrity, hard work, and mutual respect. Our culture is rooted in accountability, teamwork, and a shared commitment to excellence. Whether it’s supporting our drivers, our operational teams, or client partners, we go above and beyond to make a difference. We recognise and reward those who take pride in their work and deliver with purpose.

ATA North: Your Delivery Partner — Anytime. Anywhere.

Keywords:

Barnardo's, Oxfam, The Red Cross, Save the Children, Cancer Research UK, British Heart Foundation, Age UK, Mind, NSPCC, ActionAid, Alzheimer's Society, Macmillan Cancer Support, Crisis, RSPCA, WWF UK,Speedy Freight, AIT Home Delivery, Delivery App, Courier Exchange, AO.com, Currys, M&H Carriers, Duo Delivers, 2 Man Home Delivery, (2MHD), Deliver Clever, Marks Electrical, Euronics, Appliance City, Hughes, Currys, John Lewis, Coolblue, Harvey Norman, Amazon, DHL, DPD, GXO, FedEx, ParcelForce, Royal Mail, UPS, TNT, DX, Whistle, Pegasus, EVRi, Edsco, Cargo Carrier Solutions, Blaze, Go Green, AFS, City Sprint, Yodel, ATA Logistics, ATA Sameday, Armed Forces, Multi-Drop Parcel Delivery Driver, Multi-Drop Express Parcel Courier, Multi-Drop Last-Mile Delivery Driver, Multi-Drop Same-Day Parcel Delivery Driver, Multi-Drop Next-Day Parcel Delivery Driver, Multi-Drop International Parcel Courier, Multi-Drop Bulk Parcel Delivery Driver, Multi-Drop Small Package Courier, Multi-Drop Package Handler Driver, Multi-Drop Retail Parcel Delivery Driver, Multi-Drop Residential Parcel Delivery Driver, Multi-Drop Business Parcel Courier, Multi-Drop Overnight Parcel Delivery Driver, and Multi-Drop Scheduled Parcel Delivery Driver, Stanwix, Kingstown, Botcherby, Denton Holme, Currock, Upperby, Harraby, Belle Vue, Newtown, Scotby, Wetheral, Warwick Bridge, Dalston, Cummersdale, Brampton, Longtown, Houghton, Carlisle city centre, Rickerby, Great Corby, Little Corby, Blackwell, Morton, Carlisle Airport, Cumwhinton, Hayton, Armathwaite, Burgh by Sands, Rockcliffe, Thursby, Wigton, Kirkbampton, Heads Nook, Talkin, Irthington, Walby, Castle Carrock, Bowscar, Aglionby, High Hesket, Low Hesket.