Drivers Mate

Top Jobs Group Ltd; Stone; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Ongoing, full-time work

Rotating shift pattern

Job summary

Top Jobs Group Ltd is seeking Driver's Mates for a furniture home delivery operation based at Dartford Crossing, Kent. This temporary ongoing role offers a rotating shift pattern and requires early start times with a 6:00am start in Dartford Crossing.

You will join a two-person crew, deliver furniture to customers' homes, and use handheld PDA devices to record deliveries, collect signatures, and keep customers informed from arrival to completion.

Qualifications

• Physically fit and able to lift heavy items.
• Strong customer service mindset and reliable team player.
• Punctual, dependable and detail-oriented.
• Experience with PDA/handheld devices is advantageous.

Responsibilities

• Work with the driver to complete deliveries.
• Deliver furniture safely into customers' homes.
• Lift, carry and manoeuvre heavy items with safe handling.
• Assemble furniture where required and position it in homes.
• Use PDA to manage deliveries, capture signatures and update statuses.
• Provide delivery updates and excellent customer service from start to finish.
• Load and unload vehicles and secure items for routes.
• Verify correct products are delivered to customers.
• Maintain health and safety standards on site and on the road.
• Work efficiently to meet schedules while upholding quality.

Skills

Physical fitness

Customer service

Reliability

Teamwork

Attention to detail

PDA handheld device

Tools

PDA/handheld device

Job description

Driver's Mate - Furniture Home Delivery Company based in Dartford Crossing, Kent

Temporary ongoing role

Paying £16.47 per hour

Rotating Shift Pattern

• Week 1: Monday to Friday
• Week 2: Tuesday to Saturday

We're looking for experienced Driver's Mates to join a fast-paced, professional furniture home delivery operation based at Dartford Crossing.

If you enjoy being on the move, working as part of a two-person crew, delivering outstanding customer service, and taking pride in every delivery, we'd love to hear from you.

Every day is different. You'll visit multiple customer locations, deliver quality furniture into customers' homes, and use the latest handheld technology to ensure a smooth and efficient delivery experience.

Your Responsibilities

• Work alongside your driver to complete a busy home delivery schedule.
• Deliver furniture safely into customers' homes with care and professionalism.
• Lift, carry, and manoeuvre large and heavy items using safe manual handling techniques.
• Assemble furniture where required and position it in customers' homes.
• Use a handheld PDA system to manage deliveries, capture customer signatures, update delivery statuses, and record any delivery notes in real time.
• Provide customers with delivery updates and deliver exceptional customer service from arrival to completion.
• Carry out vehicle loading and unloading, ensuring items are secure and organised for each route.
• Perform delivery checks and ensure the correct products are delivered to every customer.
• Maintain high standards of health and safety while working in customers' homes and on the road.
• Work efficiently to meet delivery schedules while maintaining quality and professionalism.

What We're Looking For

• Previous experience as a Driver's Mate, Furniture Porter, Home Delivery Assistant, or in a similar role.
• Experience using a PDA or handheld scanning device is an advantage.
• Physically fit and comfortable with heavy lifting throughout the day.
• A positive attitude with excellent customer service skills.
• Reliable, punctual, and able to work effectively as part of a team.
• Strong attention to detail and a commitment to delivering excellent service.
• Able to travel to Dartford Crossing for a 6:00am start.

What You'll Receive

• £16.47 per hour (Umbrella Rate - This rate includes employer's NI, apprenticeship levy, and holiday pay)
• Weekly pay.
• Ongoing, full-time work with a well-established furniture delivery company.
• Consistent rotating shift pattern.
• Supportive team environment.
• Opportunity to build your career within a leading home delivery operation.

If you're looking for a hands-on role where no two days are the same and you can make a real difference to customers' delivery experience.