Drivers Mate

GXO Logistics; Peterborough; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a dedicated Drivers Mate to join their Store to Home team in Peterborough. In this full-time role, you will work alongside a delivery driver, ensuring that products are delivered to customers' homes with exceptional service. Your day will involve assisting with loading and unloading, maintaining communication with customers, and ensuring goods arrive in excellent condition. This role offers a competitive salary, benefits including a bonus scheme, and opportunities for personal development through online training courses. Join a diverse and inclusive team committed to delivering happiness one product at a time!

Benefits

Attendance bonus scheme

Holiday pay

Workplace pension

B&Q store discount

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform access

Access to GXO University

Qualifications

• Experience in multi-drop home delivery preferred but not essential.
• Excellent customer service skills, both written and verbal.

Responsibilities

• Deliver products to customer premises on a multi-drop basis.
• Assist the delivery driver with vehicle loading and unloading.

Skills

Customer Service Skills

Problem Solving

Manual Handling

Communication Skills

Job description

Are you the perfect co-pilot for a journey of delivering happiness? Do you want to play a key part in delivering customer satisfaction one B&Q product at a time? If the answer is Yes, read on!

Here at GXO, we’re working together with B&Q and are looking for Drivers Mate to join our Store to Home team in Peterborough (PE1 2HS).

You’ll be working on a full-time, permanent basis, on an ‘Any 5 days out of 7’ pattern, contracted to 40hrs per week, starting at 11:00. This role will require flexibility as you will be working on a 3 week rota pattern (provided in advance) including weekends.

Pay, benefits and more:

As a Drivers Mate, you’ll receive:

• An hourly rate of £12.21, that is an annual salary of £25,396.80
• A potential to earn an additional £100 every 6 months via the attendance bonus scheme (Ts & Cs apply)
• Overtime pay of £18.32 per hour (when applicable, paid over 40hrs)
• Holiday pay and Workplace pension
• B&Q store discount upon successful completion of probation period
• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
• Access to GXO University – home to a wealth of online training courses, meaning your development never ends!

What you’ll do on a typical day:

• Work as part of a two-person team delivering products to customer premises (room of choice) on a multidrop basis – an average of 16 drops per day off peak and 24 drops per day in peak season
• Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading of vehicles as and when required
• Provide effective customer service while ensuring goods are delivered in excellent condition
• Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner

What you need to succeed at GXO:

• Experience of dealing with multi drop home delivery preferred but not essential
• Excellent customer service skills, both written and verbal
• Willingness to complete manual handling tasks such as pulling, lifting, and pushing
• Can do attitude with a knack for problem solving
• Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)
• Be prepared to commute to Peterborough (PE1 2HS) for the required shift pattern

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.