Drivers Mate

Wincanton; Dartford; On-site; GBP 33,000; Full time

Job summary

An innovative company is seeking a dedicated drivers mate to join their dynamic team. In this role, you will focus on delivering exceptional customer service while assisting with the delivery of items to homes. This position offers a rewarding career path with opportunities for progression, including the potential to earn a Class 2 license. With a supportive environment that values your contributions, you will enjoy competitive pay, extensive benefits, and a commitment to your professional development. If you are customer-focused and ready to take on a physically engaging role, this is the perfect opportunity for you.

Benefits

28 days holiday

Extensive retail discounts

Continuous training and development

RAC cover

Cycle to work scheme

Free on-site parking

Extensive wellbeing programmes

Healthcare cash plan

Pension scheme

Death in service benefit

Qualifications

• Physically demanding role requiring lifting and shifting of items.
• Excellent communication and customer service skills are essential.

Responsibilities

• Delivering items to customers' homes as part of a 2-person team.
• Providing first-class customer service and communicating with clients.

Skills

Excellent communication skills

Customer service skills

Time management

Problem-solving

Physical fitness

Tools

Flexi Pod system

Job description

Job Description

Are you a confident, customer-focused individual looking for a secure and rewarding role with extensive progression and upskilling opportunities?

As a drivers mate, you will be responsible for the customer element of all deliveries – being friendly and upbeat as well as assisting with the lifting and shifting of items. You don’t need any specific experience, just the right attitude, and we can teach you the rest!

Should you want to progress and earn more money, we are willing to pay for your Class 2 license and promote you to a driver after a successful probation period.

Wincanton is in an exciting growth period, having recently won several new contracts and in tender for more! Our people are the driving force of our success, and we believe in rewarding and recognizing your hard work, which is why our benefits packages and development opportunities are unrivalled.

Why You Should Work For Wincanton

• 48-hour working week
• 5 days on, 3 days off
• Unrivalled salary - £32,888.96 per annum
• 28 days holiday
• Extensive retail discounts across major retailers including supermarkets, fashion, technology, travel, days out, hair & beauty, sports, and more!
• Permanent employment contract with a market leader that is continually evolving and growing
• Continuous training and development opportunities – Class 2 license enabling progression into a driver role*
• RAC cover
• Cycle to work scheme
• Free on-site parking
• Extensive wellbeing programmes accessible to all employees
• Healthcare cash plan
• Pension scheme
• Death in service benefit – hopefully never needed!
• Driver Awards and Recognition

What Will You Be Doing as a Drivers Mate?

• Working as part of a 2-person delivery team delivering items to customers' homes
• Calling customers ahead of time to advise of ETA and carrying out pre-delivery assessments of the property
• Accurately recording delivery outcomes on the Flexi Pod system
• Completing risk assessments on arrival at customer properties to check for hazards
• Communicating with clients and head office regarding any difficulties during delivery or installation
• Always providing a first-class customer service experience

Relevant Skills and Experience

• This is a physically demanding role, including lifting and shifting – it is essential that you are physically able to lift items
• Excellent communication and customer service skills are essential
• Strong time management skills and the ability to work to deadlines
• Ability to multitask and problem solve
• A DBS security check will be completed on the successful candidate