Driver/Receptionist- Bedford & Biggleswade

HUC; Biggleswade; On-site; GBP 14,000 - 21,000; Full time

Job summary

HUC is seeking a driver to transport the doctor to home visits quickly and safely, ensuring in-car equipment is operational and secure. The role also covers receptionist duties at Out of Hours bases, including checking in patients, booking appointments and welcoming visitors.

Flexibility is required as drivers may move to support another base within the region. Available shift patterns include patterns at Bedford and Biggleswade with alternating driver and receptionist duties across weekends.

Qualifications

• Empathy and compassion when interacting with patients and colleagues.
• Commitment to providing safe, responsive, and person-centred care.

Responsibilities

• Check the car is safe to use and ensure stock is ready at the start of the shift.
• Accompany the doctor on home visits, maintaining security and safety.
• Restock and perform final checks on the vehicle at the end of the shift.
• Report incidents or vehicle problems to the Shift Manager.
• The role may include receptionist duties and using the computerised system.

Skills

Empathy

Safety awareness

Job description

Job summary

The role of the driver is to transport the doctor to home visits quickly and safely and to ensure that the in-car equipment is operational and secure.

The Role of receptionist at the Out of Hours bases involves checking in patients, appointment booking and comfort calling, opening and closing the base and doing stock checks.

As and when the service requires, Drivers may need to move to support another base within the region (a base other than that for which the original shift was booked).

The below shift patterns are available:

Pattern 1 Bedford & Biggleswade Pattern Week No Week Day Duty Station Shift Group Start End Duration Decimal 1 Saturday Bedford Driver 07:45 16:14 8.5 1 Sunday Bedford Driver 07:45 16:14 8.5 2 Saturday Bedford Driver 07:45 16:14 8.5 3 Saturday Biggleswade Driver/Receptionist 14:45 23:14 8.5 4 Sunday Biggleswade Driver/Receptionist 14:45 23:14 8.5 Average Hours per week 10.625Pattern 2 Bedford & Biggleswade Pattern Week No Week Day Duty Station Shift Group Start End Duration Decimal 1 Saturday Biggleswade Driver/Receptionist 14:45 23:14 8.5 2 Saturday Biggleswade Driver/Receptionist 07:30 15:14 7.75 2 Sunday Biggleswade Driver/Receptionist 07:30 15:14 7.75 3 Saturday Bedford Driver 15:45 23:14 7.5 4 Saturday Bedford Driver 07:45 16:14 8.5 Average Hours per week 7.875s

Main duties of the job

• Check the car is safe to use and ensure adequate stock is always ready, e.g. checking lights, tyres, engine oil levels, screen wash, coolant level check (visual only) at the start of the shift; making sure that the vehicle has enough fuel and reporting any faults to the Shift Manager.
• Accompanying the doctor on Home Visits, ensuring security and safety measures are always adhered to.
• Restocking and doing final checks on the vehicle at the end of the shift.
• To report any incidents or vehicle problems during the shift to the Shift Manager.
• To load and unload any vehicle medical equipment into the vehicle safely. Vehicles should be stocked with Defibrillators, nebulisers, 2 x full tanks of Oxygen, tagged consumables bag, PPE and paperwork folder.
• Medicines should be loaded prior to a visit and never left unattended in the vehicle.
• To always maintain the security of the vehicle, ensuring it is locked and the mobile data unit hidden from view.
• To maintain vehicle logs and records as required.
• To check HUC emails at the start of the shift.
• To act as receptionist in Out of Hours base when required.
• To use the computerised system for recording confidential data in line with operational policies and procedures.
• In addition to the above, the post holder may be required to undertake such duties reasonably commensurate with the post which may include chaperoning patients during clinical examinations.

About us

At HUC you will develop a wide range of skills within a growing urgent and primary care organisation, making a real difference to service development and delivery. If you want to make your professional and personal mark in an organisation that is open to doing things differently, this could be the ideal move for you.

We are an equal-opportunity employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status.

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation.

We reserve the right to close this vacancy early, should we receive sufficient applications.

Person Specification

Personal Attributes, Values and Behaviours

Essential

• oDemonstrates empathy and compassion when interacting with patients and colleagues.
• oCommitted to providing safe, responsive, and person-centred care.

Desirable

• oWillingness to take on additional responsibilities to support team goals.
• oAbility to engage positively with a wide range of people and situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Bedford, Biggleswade

Bedford

MK42 9DJ

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

£12.71 an hour+ Enhancements dependent on shifts