Driver & Passenger Attendants

Lancashire County Council; Lancashire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local government organization is seeking Driver Attendants and Passenger Assistants to safely transport children with special educational needs throughout Lancashire. Ideal candidates are great team players with strong customer service skills and must possess a full UK driving licence for Driver Attendant roles. The position offers various working patterns, competitive salary, and a generous benefits package including annual leave and pension contributions.

Benefits

Competitive salary

Local Government Pension Scheme

26 days annual leave plus bank holidays

Staff discount scheme

Qualifications

• Must possess a full UK driving licence for the Driver Attendant role.
• Understanding of the needs of service users.
• Ability to support safe boarding and alighting.

Responsibilities

• Assist passengers and ensure comfort during the journey.
• Perform pre- and post-journey safety checks.
• Collaborate with school and transport teams.

Skills

Great team player

Excellent customer service

Patience and empathy

Confident driver

Job description

Overview

Join Lancashire County Council as a Driver Attendant or Passenger Assistant to help ensure children with special educational needs and disabilities (SEND) get to school safely. You will transport passengers in a caring manner, helping them prepare for the journey, move to and from the vehicle, and use the required safety equipment.

Responsibilities

• Assist passengers, support safe boarding and alighting, and ensure comfort during the journey.
• Perform pre- and post-journey safety checks and operate required safety equipment.
• Collaborate with the school and transport teams to support pupils’ needs.

Working patterns

Various patterns are available, ranging from 15 to 30 hours per week. Roles are primarily term-time only, with a limited number of 52-week positions and casual roles. Driver Attendants and Passenger Assistants work split shifts with hours focused around school start and finish times. Teams are based across Lancashire with opportunities to join in:

• Lancaster and Morecambe
• Chorley / West Lancashire
• Preston / South Ribble
• Fylde and Wyre
• East (Burnley and surrounding areas)

What we’re looking for

• Great team players with excellent customer service skills.
• Patience, empathy, and an understanding of the needs of our service users.
• To be considered for the Driver Attendant role, you will need to be a confident driver with a full UK driving licence.

Interview and start timelines

After completing your application, a member of our team will contact you to book a place at our drop-in interview days, held in June at your local depot. The majority of roles are due to commence in November 2025 and January 2026.

Why join us?

Lancashire County Council offers opportunities to shape your career path with personal and professional qualifications, coaching, and mentoring. The organization provides a generous benefits package including:

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• 26 days of annual leave, plus 8 Bank Holidays, 2 additional statutory Bank Holidays, with the option to buy additional leave each year.
• Staff discount scheme with Vivup, offering discounts with a range of UK retailers.

Driver/Passenger Assistant Description

Please note that all offers of appointment are subject to referencing, DBS checks, and medical clearance, as applicable to the role.