Driver Manager

West Midlands Metro; Wednesbury; On-site; GBP 55,000; Full time

Job summary

Join West Midlands Metro as a Driver Manager and lead a dedicated team in a safety-critical environment. You will manage daily operations, promote continuous improvement, and ensure compliance with MML standards. This role offers a competitive salary and excellent benefits, making it a great opportunity for those passionate about urban transportation and community impact.

Benefits

MML Salary Sacrifice Pension

25 Days Annual Leave

Free travel on Tram & NX Bus for you and your partner

Qualifications

• Proven experience managing a large team.
• Experience in a Light Rail or safety-critical environment.
• Willingness to undertake drug and alcohol testing.

Responsibilities

• Manage day-to-day operations of all drivers at MML.
• Lead and mentor the team of drivers.
• Collaborate with the Training Academy to improve driver training.

Skills

Team Management

Leadership

Continuous Improvement

Microsoft Office

Education

At least 2 GCSEs at grade C or above

Level 3 or 4 in Leadership Management or equivalent

Degree in leadership or business management

Job description

Location: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR

Salary: £54,048 per annum + Excellent Benefits!

Contract: Full time, Permanent

Benefits: MML Salary Sacrifice Pension, 25 Days Annual Leave & Free travel on Tram & NX Bus for you and your partner

West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region.

We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly - people!

With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region.

Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands.

We are now recruiting for a Driver Manager to join our Operations Department.

The Driver Manager will be responsible for the day-to-day management of all drivers at MML, ensuring that drivers perform their duties in accordance with MML standards, policies, and procedures.

Responsibilities include:

• Leading and mentoring the team of drivers to inspire motivation
• Promoting continuous improvement within the driving team
• Updating and maintaining late notice cases and weekly traffic circulars
• Escalating issues to the Head of Operations and Safety
• Managing the rostering software for creating and managing team rosters and duty lists
• Collaborating with the Training Academy to review and improve driver training
• Hosting Driver Assistance Panels to improve driver learning and operational processes
• Conducting 1-2-1s and PDPs with tram drivers
• Managing ER cases with support from HR
• Undertaking sickness meetings and managing staff return-to-work in line with MML Medical Standards
• Developing driver-related statistics for presentation to the leadership team
• Collaborating with the commercial team and partners to improve commercial performance

Requirements for success:

• Proven experience managing a large team
• Experience in a Light Rail or safety-critical environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• At least 2 GCSEs at grade C or above
• Level 3 or 4 in Leadership Management or equivalent qualification
• Willingness to undertake drug and alcohol testing as per company policy

Desirable: A degree in leadership or business management.

Your next career starts here!

West Midlands Metro is the place to be if you're passionate about growth, sustainability, and community impact. Click on APPLY today!