Driver / Hire and Sales Coordinator

Gap Group; Wells; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Generous holidays

Life Assurance

Health & Wellness Support

Job summary

Gap Group in Wells, United Kingdom is seeking a Hire & Sales Coordinator / Driver to manage hire desk administration, process hires, and deliver equipment to customer sites. This role combines customer service with practical logistics and requires a full UK driving licence.

You will load, unload, and coordinate with the depot team while resolving customer or supplier issues. A strong team player with IT skills is essential.

Qualifications

• Experience in hire desk administration or customer service.
• Proven ability to coordinate multiple hires and inquiries.
• Strong IT skills with MS Office suite.

Responsibilities

• Processing hire desk administration and customer queries.
• Managing incoming and outgoing hires daily.
• Loading, delivering and collecting equipment to sites.
• Loading checks and depot coordination with drivers and fitters.
• Resolving customer or supplier issues efficiently.
• Maintaining stock levels to maximise sales opportunities.
• Proficient use of MS Office including Outlook and Excel.
• Communicating clearly and working as part of a team.

Skills

Customer service

Driving

Communication

Organisational skills

Teamwork

Tools

MS Office

Outlook

Excel

Job description

Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, the Hire & Sales Coordinator / Driver plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the Hire & Sales Coordinator/Driver will include:

• Processing all hire desk administration including customer and supplier queries
• Managing incoming and outgoing hires each day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently
• Loading, delivery and collection of hire equipment to and from the customer sites in a timely and professional manner
  Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Full UK driving licence
• Experience working within a driving role delivering and collecting equipment from customer sites
  You’ll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services.
• As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you - from generous holidays to Life Assurance and Health & Wellness Support