Driver Helper

Golden State Food Corporation; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Delivery Assistant to support drivers in their daily delivery functions. This role involves safely loading and unloading products, ensuring accurate deliveries, and maintaining excellent customer relationships. The ideal candidate will thrive in a team environment, demonstrating strong customer service skills and attention to detail. If you're looking for a rewarding opportunity in a dynamic setting, this position offers the chance to be part of a committed team that values safety and quality service.

Qualifications

• Ability to understand written and verbal instructions.
• Experience in food distribution preferred.

Responsibilities

• Assist driver with loading and unloading products safely.
• Maintain customer relationships through excellent service.
• Ensure accurate delivery of product orders.

Skills

Customer Service

Food Handling

Safety Procedures

Attention to Detail

Education

High School Diploma or GED

Job description

Overview

Assist the driver with performing daily delivery functions as directed by the supervisor. Accompany the driver in the passenger seat of a commercial vehicle. Safely load and unload products at customer locations according to product invoices, customer expectations, and company policy, using hand, hand truck, or pallet jack. Assist the driver in maneuvering the vehicle safely by scanning the area and guiding as needed. Help complete paperwork as required.

Responsibilities

General Responsibilities/Essential Functions:

1. Unload products according to customer specifications and QCD delivery procedures at customer locations.
2. Develop and maintain good relationships with customers by providing excellent, courteous service.
3. Assist the driver by handling, organizing, and securing inbound and outbound products, including empty trays, crates, totes, and pallets.
4. Ensure accurate and consistent delivery of product orders.
5. Read labels and printing on product containers and related documents.
6. Count and verify quantities of products to ensure shipment accuracy.
7. Assist with all aspects of route paperwork.
8. Help the driver maneuver the truck safely by spotting and guiding as needed.
9. Operate within safety procedures at all times.
10. Maintain a clean work environment.
11. Maintain excellent attendance.
12. Perform any other assigned functions.

Division Application of Responsibilities:

(% of Time)

• Vision - continuously - 100%
• Hearing - continuously - 100%
• Handling - continuously - more than 66%
• Lifting - under 10 lbs - continuously - more than 66%; 10-25 lbs - continuously - more than 66%; 26-50 lbs - frequently - 34%-66%
• Pushing - continuously - more than 66%, maximum force 150 lbs
• Pulling - continuously - more than 66%, maximum force 150 lbs
• Walking - frequently - 34%-66%
• Standing - frequently - 34%-66%
• Sitting - frequently - 34%-66%
• Bending - frequently - 34%-66%
• Kneeling - occasional - less than 34%
• Crouching - occasional - less than 34%
• Crawling - occasional - less than 34%
• Twisting - occasional - less than 34%
• Balancing - occasional - less than 34%
• Climbing - occasional - less than 34% (use of forklift encouraged)
• Reaching - frequently - 34%-66%

Coordination of upper and lower extremities is required. The job involves working in cold environments and experiencing temperature changes.

Qualifications

Required Qualifications:

• High school diploma or GED equivalent; previous experience in food distribution and frozen food handling preferred.
• Ability to understand written and verbal instructions, directions, schedules, policies, and procedures.
• Ability to work in ambient temperatures, including trailer compartments and outside temperatures.
• Ability to work independently and cooperatively with others.
• Maintain professional customer service relationships, reconciling over, short, and damaged goods as part of essential job functions.