Driver & Customer Journey Specialist – Vehicle Logistics

Halo Accident Repair Centre Ltd; York and North Yorkshire; On-site; GBP 31,000 - 38,000; Full time

Job summary

Halo Accident Repair Centre Ltd is seeking three Driver/Customer Journey Specialists for our York site. The role focuses on coordinating vehicle collection and delivery with strong admin support and exceptional customer service.

You will handle logistics, liaise with customers, and work with workshop staff to move vehicles efficiently while maintaining safety and quality standards. A full UK driving licence is essential and full training is provided.

Qualifications

• Full UK Driving Licence
• Self-motivated, enthusiastic and organised with a keen eye for detail
• Good computer literacy and capable of navigating standard software
• Supportive team player who can work with others to meet deadlines
• Ability to complete tasks from start to finish to a high standard
• Desire to maintain accurate, tidy admin and transport records

Responsibilities

• Handle administration tasks and liaise with customers
• Plan transport and logistics for vehicle movement
• Collect and deliver customer vehicles in a timely and compliant manner
• Attend to vehicle inspection photos and document changes
• Maintain a clean, safe workspace and follow health and safety policies
• Assist workshop flow to move cars through the site efficiently
• Perform ad hoc admin duties as required by the Bodyshop Manager
• Show a positive, proactive attitude every day

Skills

Driving

Time management

Team player

Computer literacy

Job description

Halo Accident Repair Centre Ltd is seeking three Driver/Customer Journey Specialists for our York site. The role focuses on coordinating vehicle collection and delivery with strong admin support and exceptional customer service.

You will handle logistics, liaise with customers, and work with workshop staff to move vehicles efficiently while maintaining safety and quality standards. A full UK driving licence is essential and full training is provided.