Driver and Operations Assistant

Shared Services Partnership; Winchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Hampshire Music Service (HMS) invites applications for a Driver and Warehouse Assistant to support the delivery of musical instruments to schools and manage its instrument warehouse. The role combines driving with practical warehouse duties and customer interaction, offering a friendly team environment.

Ideal candidates are reliable, organised, and capable of handling up to 25kg, with a full UK driving licence (C1). The position is permanent and based at Bar End Road, Winchester.

Qualifications

• Excellent organisational skills; ability to plan and manage a varied workload.
• Strong communication and interpersonal skills for schools, parents and colleagues.
• Customer-focused approach with professionalism in public-facing role.
• Ability to work independently and make practical decisions.
• Attention to detail ensuring instruments and paperwork are precise and complete.
• Full, clean UK driving licence (category C1) for delivering a long-wheelbase vehicle.
• Physical capability to move and handle instruments up to 25kg.

Responsibilities

• Deliver musical instruments and equipment to schools and customers across Hampshire.
• Plan delivery routes to maximise time and vehicle capacity.
• Load and unload items; ensure instruments arrive in excellent condition.
• Manage day-to-day warehouse operations and stock control.
• Prepare instruments for issue; check condition and carry out basic maintenance.
• Carry out daily vehicle checks to ensure safety and compliance.
• Build positive relationships with schools, parents and colleagues as a Hampshire Music Service ambassador.
• Respond to enquiries and provide friendly, helpful service.
• Support movement, storage and handling of instruments up to 25kg.
• Follow Health & Safety, safeguarding and manual handling procedures.
• Contribute to smooth service by supporting wider warehouse and logistics activities.

Skills

Organisational skills

Communication skills

Customer-focused

Independence

Attention to detail

Driving licence

Physical strength

Job description

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Driver and Warehouse Assistant

Job Reference: HCC625367

Salary Range: £25,615 - £25,958 pro-rata, per annum (Actual salary £15,369 - £15,574 per annum)

Work Location: Bar End Road, Winchester

Contract Type: Permanent

Closing Date: 29 November 2026

The Role:

At Hampshire Music Service (HMS), we believe that music has the power to inspire, enrich lives and bring people together. As the lead partner in the Hampshire Music Education Hub, we provide high-quality music education to more than 20,000 pupils each year through a dedicated team of 160 teachers.

We are seeking a proactive and organised Driver and Warehouse Assistant to join our team. This varied role combines the delivery of musical instruments and equipment to schools across Hampshire with responsibility for supporting the day-to-day operation of our instrument warehouse.

As one of the public faces of HMS, you will regularly interact with schools, teachers and customers, making excellent customer service skills and a positive, professional approach essential. You will also play a key role in preparing, checking and maintaining instruments before they are issued, so a keen eye for detail and pride in your work are important.

This is an exciting opportunity to contribute directly to helping young people access music education across Hampshire while working as part of a friendly and supportive team.

What you’ll do:

In this varied and hands-on role, you will:

• Deliver musical instruments, equipment and resources to schools and customers across Hampshire in a safe, professional and timely manner.


• Plan and organise delivery routes to make the best use of time and vehicle capacity.


• Load, unload and transport instruments and equipment safely, ensuring items are handled with care and arrive in excellent condition.


• Manage the day-to-day operation of the warehouse, maintaining organised storage areas and accurate stock control.


• Prepare instruments for issue by checking condition, carrying out basic maintenance tasks and ensuring all accessories and documentation are complete.


• Carry out daily vehicle checks to ensure the delivery vehicle remains safe, roadworthy and compliant with legal requirements.


• Build positive relationships with schools, parents and colleagues, acting as a professional ambassador for Hampshire Music Service.


• Respond to customer enquiries and resolve issues wherever possible, providing a friendly and helpful service.


• Support the movement, storage and handling of instruments and equipment, including items weighing up to 25kg.


• Follow all Health & Safety, safeguarding, driving and manual handling procedures to ensure the safety of yourself, colleagues and customers.


• Contribute to the smooth running of the service by supporting wider warehouse, logistics and operational activities as required.

This is an ideal role for someone who enjoys a mix of driving, practical warehouse work and customer interaction, and who takes pride in delivering a reliable, high-quality service that supports young people's access to music education.

What we’re looking for:

We're looking for a reliable, organised and customer-focused individual who enjoys a varied role and takes pride in delivering excellent service. You'll be comfortable working independently, managing your own workload and adapting to changing priorities, while also contributing positively as part of a small, supportive team.

You will have:

• Excellent organisational skills, with the ability to plan, prioritise and manage a varied workload effectively.


• A flexible and adaptable approach, with a willingness to support a range of operational and warehouse activities.


• Strong communication and interpersonal skills, with the confidence to build positive relationships with schools, parents and colleagues.


• A professional, friendly and customer-focused approach, recognising that you will be one of the key public-facing representatives of Hampshire Music Service.


• The ability to work independently, make practical decisions and use initiative to solve problems.


• Good attention to detail, ensuring instruments, equipment and paperwork are prepared accurately and to a high standard.


• The physical capability to safely move and handle instruments and equipment weighing up to 25kg.


• A commitment to working safely and always following Health & Safety procedures.


• A full, clean UK driving licence with category C1 entitlement, enabling you to drive our long-wheelbase Ford Transit delivery vehicle.

It would be an advantage if you also have:

• Previous experience in a delivery, logistics, warehouse or multi-drop driving role.


• Knowledge of musical instruments or music technology equipment.


• Experience of providing excellent customer service in a customer-facing environment.

Most importantly, we're looking for someone who is dependable, takes ownership of their work and understands the important role they play in helping children and young people access high-quality music education across Hampshire.

• Be part of a supportive team


• Enjoy variety and independence


• Be part of a nationally recognised centre of excellence in music education

To find out more about what we can offer you in return, please see our benefits package .

This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services,references will be requested prior to interview.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.