Driver

Accor Hotels; Boarhills; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in luxury hospitality seeks a Driver to join their Transport Services team. The role involves providing a first-class service to guests, ensuring their comfort and satisfaction during their transportation around Scotland. Candidates must possess excellent communication skills and a motivation to enhance guest experiences.

Benefits

Cash tips

Complimentary staff canteen

50% off dining in food and beverage outlets

Employee rates for spa treatments and green fees

Access to gym and pool services

Growth opportunities

On-the-job training

Regular social events

Qualifications

• Bright, engaging and warm personality.
• Outstanding guest experience focus.
• High standards of grooming and professionalism.

Responsibilities

• Deliver a welcoming and courteous greeting to guests.
• Drive guests safely to and from their destinations.
• Develop strong relationships with guests.

Skills

Communication

Customer Service

Adaptability

Teamwork

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

Job Title: Driver

Location: St Andrews, Fife

Contract:Casual

Our Transport Services team are an integral part of our Front of House Team at the resort, delivering a professional service for our guests when transporting them to and from the hotel, as well as any other transport requirements they may have during their stay with us.

Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. If you believe you are the right person for this role then we want to hear from you.

A little about what you will be doing:

• Deliver a welcoming and courteous greeting to guests arriving at Airports and Railway Stations across Scotland
• Providing assistance with luggage for guests to and from vehicles
• Driving hotel guests to and from Airports and Railway Stations, undertaking tours locally and across Scotland, in a safe and comfortable manner
• Developing strong and loyal relationships with repeat and new guests alike, anticipating their needs and delivering a top-class service

Qualifications

Who are we looking for?

• Someone with a bright, engaging and warm personality
• A desire to provide an outstanding guest experience whilst driving guests to and from the Resort, around the local area and across Scotland
• High standards of grooming, presentation and professionalism
• Highly motivated, with a great sense of pride in their work
• Team player with excellent communication skills
• Ability to work under pressure with minimal supervision to meet changing demands, whilst achieving your goal within appropriate timescales
• Flexibility to adapt to the requests or needs of our guests
• Must be elidgble to work in the UK

Additional Information

What is in it for you:

• Cash tips
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events