Driver

Europcar Group; Birmingham; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Career progression

5.6 weeks holiday

Pension

Discounted car hire

EE mobile discount 20%

BUPA legal/support services

Job summary

Europcar Mobility Group is seeking drivers to deliver and collect vehicles and prepare them for customers. You will be at the frontline of the customer relationship, creating a positive impression with a confident handover and professional conduct.

Applicants should hold a full, valid driving licence with at least four years' experience and be flexible to work day, evening and weekend shifts. We offer a competitive salary, generous holiday entitlement, pension, and employee discounts.

Qualifications

• A full, valid clean driving licence with a minimum of 4 years driving experience is required.
• Flexibility in working hours, including day/evening/weekend shifts.
• Reliable, flexible, positive and professional.
• Good team player.
• Exceptional customer service skills.
• Ability to adapt to the needs of the business.
• Keen and enthusiastic in approach.

Responsibilities

• Delivery & collection of vehicles
• Preparation of company vehicles
• Identify any fleet maintenance issues
• Deliver world class customer service
• Become part of a successful team

Skills

Clean driving licence

4+ years driving experience

Customer service skills

Flexible working hours

Job description

Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description Europcar is looking for Drivers

Would you like to be part of the Europcar team? We are looking for Drivers to deliver and collect our vehicles for our customers. You’ll be working in and around the latest vehicles on the road – most of our cars are less than a year old and our vans are less than 18 months old. And you’ll be at the frontline of the customer relationship with our brand. You could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you will prepare the vehicle for the customer and deliver it with a good handover.

What we can offer you:

• Competitive Basic Salary
• Starting on 5.6 weeks holiday (including bank holidays)
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development *forms part of current non contractual benefit offering

Main responsibilities:

• Delivery & collection of vehicles
• Preparation of company vehicles
• Identify any fleet maintenance issues
• Deliver world class customer service
• Become part of a successful team

What we are looking for:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Reliable, flexible, positive and professional
• Good team player
• Exceptional customer service skills
• Ability to adapt to the needs of the business
• A keen and enthusiastic nature

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a “value for money” positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created \"L'Abonnement Automobile\": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !