Drainage Engineer - Van Pack

Lanes Group Plc; Langley Green; On-site; GBP 22,000 - 32,000; Full time

Job summary

Lanes Group Plc is seeking customer-focused operatives to support the Southern Water contract, performing high-pressure jetting to restore drainage networks. You will travel in a van to residential sites and contribute to maintenance and repairs while upholding safety standards.

Your role involves using specialist equipment, recording reports, and liaising with clients on progress, with responsibilities in risk assessment and adherence to company policies.

Qualifications

• No formal qualifications specified in the ad.

Responsibilities

• Travelling to residential sites in a van while operating a high-pressure water jet.
• Clean and maintain drainage systems.
• Record each job report on specialist equipment.
• Run diagnostics and repairs on drains.
• Deliver high levels of customer service.
• Follow health and safety practices with PPE and safe sites.
• Utilise VISTEC and Salesforce platforms.
• Work unsupervised in all weather conditions.
• Conduct dynamic risk assessments on arrival.
• Liaise with the client on progress.

Tools

VISTEC

Salesforce

Job description

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Southern Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

Responsibilities

• Travelling to residential sites in a van you are responsible for, around the region powering a high-pressure water jet for restoration.
• Clean, clear and maintain drainage systems.
• Record each job report correctly on the specialist equipment provided.
• Run diagnostics and repairs on drains.
• Delivering good customer service.
• Maintaining good H&S practise while carrying out works.
• Ensure vehicle stock is full and replenished.
• To comply with health and safety responsibilities i.e. PPE / safe site set ups protecting Lanes Group employees, the public and other road users.
• To be able to utilise VISTEC and Salesforce platforms.
• Ability to work unsupervised in all weather conditions utilising correct PPE, lone worker system, etc.
• Dynamically risk assess site access & working conditions depending on specific circumstances on arrival.
• Liaising with the client regarding progress and any updates.
• Provide support to your colleagues.
• To conduct thorough inspections of tools, equipment and plant before/after use.
• Report any defects or malfunctions in regards to training.
• Carry out risk assessments and have a mature approach to risk perception.
• Be aware of all Lanes Group policies and your responsibility towards them.
• Any other reasonable ad-hoc duties requested by management.

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of 'improving today for a better tomorrow'. Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation - open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are 'Stronger Together'

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department

Southern Water is one of the UK's leading water and wastewater companies, delivering essential services to 2.3 million customers across the Southeast of England. As a trusted delivery partner, Lanes Group plays a vital role in maintaining critical infrastructure networks, delivering essential wastewater and drainage services that protect communities and the environment. Our teams carry out everything from sewer maintenance and network cleansing to CCTV inspections and pollution response, ensuring customers receive a safe, reliable, and resilient service every day, At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.