Drainage Engineer Van Pack

Lanes Group; Enfield; On-site; GBP 37,000; Full time

Job summary

An established industry player is seeking a dedicated Van Pack Drainage Engineer to join their growing Utility Division. This exciting role involves traveling to residential sites and utilizing high-pressure jetting equipment to deliver exceptional customer service while maintaining drainage systems. With a focus on health and safety, you'll work in a dynamic environment where no two days are the same. The company offers full training, a supportive atmosphere, and a commitment to employee development, making it an ideal place for those who enjoy outdoor work and want to advance their careers. Join a team that values diversity and inclusion, and make a real impact in your community.

Benefits

21 days holiday including bank holidays

Health cash plan

Free onsite parking

Auto enrolment pension scheme

Friendly working environment

Qualifications

• Experience in customer service and health and safety standards is essential.
• Full UK driver's license required; experience with jetting equipment is a plus.

Responsibilities

• Travel to sites to maintain drainage systems and provide customer service.
• Run diagnostics, clean drains, and ensure health and safety compliance.
• Utilize company tools and report job details accurately.

Skills

Customer Service

Health and Safety Compliance

Problem Solving

Risk Assessment

Education

High School Diploma

Drainage Qualifications (NRSWA, Confined Spaces)

Tools

High Pressure Jetting Equipment

VISTEC

Salesforce

Job description

Van Pack Drainage Engineer

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectively.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.

We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.

Position: Van Pack Drainage Engineer

Location: Deephams STW, North London Region (Enfield, North London)

Job Type: Permanent, full-time

Hours: 4 On 4 Off, 40.25 hours (working both earlies and lates)

Salary: £37,000 per annum (made up of basic pay, overtime, on call allowance and bonuses)

Benefits: 21 days holiday (including bank holidays); health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment.

STRICTLY NO AGENCIES PLEASE

About the Role:

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

• Travelling to residential sites in a van you are responsible for, around the region, powering a high-pressure water jet for restoration
• Clean, clear and maintain drainage systems
• Record each job report correctly on the specialist equipment provided
• Run diagnostics and repairs on drains
• Delivering good customer service
• Maintaining good health and safety practice while carrying out works
• Ensure vehicle stock is full and replenished
• Comply with health and safety responsibilities, i.e. PPE / safe site setups protecting Lanes Group employees, the public and other road users
• Utilise VISTEC and Salesforce platforms
• Work unsupervised in all weather conditions, wearing correct PPE and utilising the lone worker system
• Dynamically risk assess site access and working conditions depending on specific circumstances on arrival
• Liaising with the client regarding process and any updates
• Provide support to your colleagues
• Conduct thorough inspections of tools, equipment and plant before and after use
• Report any defects or malfunctions
• Carry out risk assessments and have a mature approach to risk perception
• Be aware of all Lanes Group policies and your responsibilities towards them
• Any other reasonable ad-hoc tasks, duties or projects as requested by management

So if you enjoy working outdoors and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

FULL TRAINING GIVEN - Great Opportunity

About You:

The ideal candidate will be hard working and respectful and comply with health and safety standards. Experience in the use of High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage. You must have a full UK driver's licence as our vehicles are all manual.

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.