Drainage Engineer - Planned Maintenance

Lanes Group; Kidlington; On-site; GBP 26,000 - 36,000; Full time

Job summary

Lanes Group in Kidlington is recruiting a Drainage Engineer to join our Thames Water contract. The role is permanent, full-time, working 4 days on 4 days off (40.25 hours) with a starting salary of £31,056 per annum.

You will travel to residential sites, operate high-pressure jets, maintain drainage systems, complete accurate job reports, and support customers while adhering to health and safety standards and using VISTEC and Salesforce platforms.

Qualifications

• Must be able to travel to residential sites within the region.
• Maintain and clear drainage systems and operate high-pressure jetting equipment.
• Accurately record each job on specialist equipment and reports.
• Operate safely with PPE and follow health and safety practices in all weather.

Responsibilities

• Travel to residential sites and operate a high-pressure water jet for restoration.
• Clean, maintain and inspect drainage systems.
• Record each job report on the specialist equipment provided.
• Run diagnostics and repairs on drains and liaise with Thames Water as required.
• Provide excellent customer service and maintain safety standards on site.
• Utilise VISTEC and Salesforce platforms for reporting and updates.
• Perform risk assessments and ensure safe site access and practices.
• Support colleagues and comply with company policies.

Skills

Customer service

Health & safety

Risk assessment

VISTEC

Salesforce

Independent working

Tools

VISTEC

Salesforce

Job description

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department:

Thames Water is the UK's largest water and wastewater company, serving around 16 million customers across London and the Thames Valley.As a trusted delivery partner, Lanes Group plays a vital role in maintaining one of the UK's most critical infrastructure networks, delivering essential wastewater and drainage services that protect communities and the environment.

Our teams carry out everything from sewer maintenance and network cleansing to CCTV inspections and pollution response, ensuring customers receive a safe, reliable, and resilient service every day.

Purpose of the role:

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

Position:Drainage Engineer

Location:Kidlington

Job Type:permanent, full-time

Hours:4 days on 4 days off, 40.25 hours

Salary:£31,056 per annum

Key Responsibilities:

· Travelling to residential sites, around the region powering a high-pressure water

jet for restoration.

· Clean, clear and maintain drainage systems.

· Record each job report correctly on the specialist equipment provided.

· Run diagnostics and repairs on drains

· Delivering good customer service.

· Maintaining good H&S practise while carrying out works.

· Ensure vehicle stock is full and replenished.

· To comply with health and safety responsibilities i.e. PPE / safe site set ups protecting Lanes Group employees, the public and other road users.

· To be able to utilise VISTEC and Salesforce platforms.

· Liaising with the client (Thames Water) regarding progress and any updates.

· Ability to work unsupervised in all weather conditions utilizing correct PPE, lone worker system, etc.

· Dynamically risk assess site access & working conditions depending on specific circumstances on arrival.

· Provide support to your colleagues.

· To conduct thorough inspections of tools, equipment and plant before/after use.

· Report any defects or malfunctions in regards to training.

· Carry out risk assessments and have a mature approach to risk perception.

· Be aware of all Lanes Group policies and their responsibility towards them

· Any other reasonable ad-hoc duties requested by management

Please note: full training will be provided

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

· Strive to be always positive and constructive

· Adhere to all company policies

· Straight talking about the facts of the situation – open discussions are the best way to find solutions

· Help others through communicating clearly

· Deliver on commitments

· Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues

· Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.