Drainage Engineer

Drain Doctor; Portsmouth; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading company in drainage, Drain Doctor, seeks a Drainage Engineer in Portsmouth. With a base salary of £32,000–£34,000 and an OTE of £40,000–£45,000, you will deliver exceptional service while enjoying a supportive work environment, comprehensive training, and a clear progression path. Candidates must possess strong customer service skills, a clean driving license, and experience in drainage repairs.

Benefits

Great Pay & Bonus Scheme

Ongoing training and mentoring

Company van and tools provided

Friendly team culture

Clear progression opportunities

Qualifications

• Experience in a reactive or repair drainage engineering role.
• Full UK manual driving licence, held for 2+ years.
• Ability to unblock drains using various methods.

Responsibilities

• Diagnosing and resolving drainage faults.
• Advising customers and providing trustworthy quotes.
• Using CCTV for surveys and inspections.

Skills

Customer Service

Communication

Technical Diagnostics

Health & Safety Compliance

Education

High-pressure water jetting certificate

Tools

CCTV Equipment

HPWJ Equipment

Van

PPE

Job description

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Drainage Engineer – Join a Fast-Growing Team with Real Earning Potential

We're growing in Portsmouth – and we’re on the lookout for a customer-focused Drainage Engineer to join our local team. With a starting salary of £32,000–£34,000 and an OTE of £40,000–£45,000, with a bonus structure that rewards quality work, you’ll enjoy financial recognition alongside true work-life balance.

This is your chance to work with a trusted name in drainage – Drain Doctor, a leading UK network known for exceptional service and a people-first culture. If you're driven, hands-on, and ready to grow with a franchise backed by global brand Neighbourly, we want to hear from you.

Why Join Us?

• Great Pay & Bonus Scheme: Realistic OTE of £45k with a clear, structured bonus (earn up to £1,000 extra per month based on performance)
• Stability & Support: Join a head-office-owned franchise with strong operational backing and a well-established customer base
• Professional Growth: Ongoing training and mentoring available to upskill in areas like patch lining, surveys, and customer service
• All Equipment Provided: Van, tools, PPE and uniform included
• Friendly Culture: You'll be joining a team that truly values communication, collaboration, and quality

The Role

As a Drainage Engineer, you’ll attend domestic and commercial sites across the SO postcode region (plus nearby areas if needed) to carry out investigations, unblock drains, perform repairs and deliver long-lasting solutions. Jobs are typically high value, booked in as free-of-charge quotes – giving you time to build rapport and win customer trust. You’ll use your technical knowledge to diagnose faults, resolve issues and recommend further works where needed.

You’ll be responsible for:

• Diagnosing and resolving drainage faults, minor excavations and patch lining
• Advising customers and quoting on-site in a clear, trustworthy manner
• Using CCTV equipment to carry out surveys
• Working within a tight-knit team to deliver excellent service
• Following all health & safety procedures and contributing to a culture of safety and responsibility

What We’re Looking For

• Experience in a reactive or repair drainage engineer role
• Ability to unblock drains using rods or HPWJ equipment
• A confidence communication style, with a real passion for providing exceptional customer service.
• Full UK manual driving licence, held for 2+ years, with no more than 6 points
• Right to work in the UK without sponsorship
• Comfortable working alone and outdoors, with a customer-first attitude
• High-pressure water jetting certificate or experience
• Experience in patch lining or minor plumbing repairs

Location & Hours

• Location: Field-based across Portsmouth and the PO postcode area
• Hours: Monday-Friday, including occasional on-call rota and overtime opportunities
• Office Setup: You’ll report into the local franchise team with strong support from head office – plus regular face-to-face interaction with the Regional Development Manager

This Role Offers:

• £32,000–£34,000 base salary (dependent on experience)
• OTE £40,000–£45,000 (realistic and achievable bonus structure)
• Company van, tools, PPE and uniform provided
• Ongoing training and development opportunities
• Clear progression within a growing network
• Employee recognition and performance support

Drain Doctor Portsmouth is a head office-owned franchise, giving you the benefit of local knowledge with the strength and backing of a globally recognised brand.