Drainage Engineer

Rock managed services; Poole; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading company is looking for a Gas Service Engineer to join their team in Bournemouth. Responsibilities include diagnosing and resolving drainage issues, providing excellent customer service, and ensuring compliance with regulations. Candidates should have technical expertise in drainage and related experience, along with a commitment to safety and quality.

Benefits

Opportunity to work with a reputable company on a long-term contract.

Overtime and call-out rota available.

Van and fuel card provided.

Qualifications

• At least 1 year of experience in the drainage sector.
• Technical expertise in drainage and related functions.
• Full clean UK driving license with flexibility to travel.

Responsibilities

• Liaising with commercial and domestic customers on site.
• Investigating and diagnosing issues through site surveys.
• Performing preventative maintenance and identifying potential concerns.

Skills

Customer Service

Problem Solving

Technical Expertise

Education

HPWJ Certification

CSCS Card Holder

Tools

High-Pressure Water Jetters

CCTV Camera Survey Equipment

Job description

Position: Gas Service Engineer

Location: Bournemouth, UK

Job Type: Permanent

Salary: £30,000 - £32,000

Key Responsibilities:

1. Liaising with commercial and domestic customers on site.
2. Providing professional customer service and engaging effectively with customers.
3. Investigating and diagnosing issues through site surveys.
4. Advising customers on solutions and implementing them, including:

• Drain clearance
• De-scaling and root cutting
• Performing minor excavations and patch lining

Performing preventative maintenance.

Using high-pressure water jetters, CCTV camera survey equipment, and rods.

Identifying potential concerns and recommending additional work to customers.

Interpreting and working with drainage drawings, operating independently within areas of expertise.

Reviewing and adhering to project-specific risk assessments and method statements (RAMS) before commencing work.

Identifying and mitigating risks, ensuring compliance with health and safety regulations.

Promoting brand awareness through professional appearance, interactions, and technical knowledge.

Sharing knowledge and best practices with colleagues.

Making recommendations to Regional Development Managers to support regional success.

Resolving operational, performance, or compliance issues within the territory to safeguard the brand's reputation.

Ensuring compliance with current legislation and regulations.

Establishing a sense of urgency to complete tasks efficiently and accurately, supported by KPIs.

Performing any other duties within capabilities.

Requirements:

• At least 1 year of experience in the drainage sector.
• Ideally, 1 year of plumbing experience.
• Technical expertise in drainage and related functions.
• Drainage tanker experience (preferred).
• Full clean UK driving license with flexibility to travel.
• CSCS card holder (preferred).
• Ability to use a mobile phone for calls, photos, email, and CRM applications.
• High-pressure water jetting (HPWJ) certification.

Benefits:

• Opportunity to work with a reputable company on a long-term contract.
• Overtime and call-out rota available.
• Van and fuel card provided.

If you are a qualified and experienced Drainage Engineer seeking a new challenge, we would love to hear from you.

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