Drainage engineer

DC solutions services ltd; Letty Green; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Performance-related bonus

Rewards for positive customer feedback

Job summary

A family-run drainage service provider is seeking an experienced Drainage Engineer to join their team in Central London. The role involves attending drainage call-outs, performing maintenance, and delivering exceptional customer service. Ideal candidates should have over 3 years of drainage and plumbing experience, a full UK driving license, and be comfortable working flexible hours as part of an on-call rota. Competitive benefits include a fully equipped vehicle, company mobile, and performance-related bonuses.

Qualifications

• 3+ years’ experience in drainage and plumbing.
• Full, clean UK driving licence is essential.
• Experience with preparation of detailed reports.

Responsibilities

• Attend drainage call-outs and conduct maintenance.
• Deliver high standard workmanship and customer service.
• Compile detailed reports on findings and work completed.

Skills

Drainage experience

Basic plumbing skills

Problem-solving

Customer service

Flexible working

Education

CSCS certification

HPWJ certification

Confined space training

Tools

CCTV equipment

High-pressure jetting equipment

Mechanical cleaners

Job description

Job Opportunity: Drainage Engineers
Location: Central London & Surrounding Areas
Ideal Candidate Location: Hertfordshire

We’re recruiting on behalf of a small, well‑established family‑run business that specialises in delivering drainage services to high‑end hotels, restaurants, theatres, offices, and other commercial properties—with occasional residential work. They pride themselves on professionalism, quality, and customer satisfaction.

Due to growth, they are looking to hire an experienced Drainage Engineer to join their close‑knit team.

Key Responsibilities

• Attend reactive drainage call‑outs and conduct Planned Preventative Maintenance (PPM).
• Deliver a high standard of workmanship and excellent customer service.
• Typical tasks include:
  • Unblocking and descaling drains
  • CCTV drainage inspections and reporting
  • High‑pressure water jetting and mechanical cleaning
  • Pipe repairs/replacements
  • Tap and manhole cover replacements
• Compile detailed reports on findings and work completed.
• Use company‑supplied professional‑grade tools and equipment (CCTV, jetting, mechanical cleaners).
• Take part in an on‑call rota (1 in every 2 weeks) to support 24/7 service availability.
• No fixed hours of work, but general working hours are typically between 7:00 AM and 3:00 PM.

Candidate Requirements

• Full, clean UK driving licence (essential).
• At least 3+ years’ experience in drainage and 3+ years in basic plumbing.
• Experience in groundwork or general maintenance is a plus.
• Ideally hold certifications such as CSCS, HPWJ, confined space, or similar.
• Ability to work independently, problem‑solve, and communicate clearly.
• Experience with CCTV drain surveys and preparing detailed reports.
• Professional appearance and a customer‑focused mindset.
• Comfortable working flexible hours and being part of an on‑call rota.

What’s Provided

• Fully equipped company vehicle and fuel card.
• Company mobile phone with job management software.
• Full uniform and safety boots.
• Additional benefits:
  • Performance‑related bonus
  • Rewards for positive customer feedback