Drainage Engineer

HomeServe Plc.; Broughton; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Accommodation provided

Meal allowance during induction

Pension scheme

33 days holiday

Company van

Fuel card

Tools, uniform & PPE provided

Ongoing training & development

Free HomeServe Cover 8 policy

Salary sacrifice (Smart tech)

Job summary

HomeServe Plc. is seeking a Drainage Engineer to diagnose and fix drainage issues in customers' homes. You will clear blockages with HPWJ equipment and carry out domestic drainage repairs, working independently with a focus on service quality.

You'll work in a field-based role with variety and autonomy, supported by induction at the Walsall Head Office and hands-on training. A competitive package includes a bonus and benefits.

Qualifications

• HPWJ ticket or equivalent certification.
• Experience working in drainage environments.
• Full UK driving licence with up to 6 penalty points.
• Strong customer service skills demonstrated on site.
• Ability to work independently and diagnose on-site issues.
• Positive, proactive approach to work.

Responsibilities

• Diagnose and resolve drainage issues in customers' homes.
• Clear blockages using HPWJ equipment.
• Investigate drainage problems and identify root causes.
• Carry out repairs to domestic drainage systems.
• Manage jobs independently while delivering excellent service.
• Represent HomeServe professionally in customers' homes.

Skills

HPWJ ticket

Drainage experience

Customer service

On-site problem solving

Independent working

Job description

Join HomeServe as a Drainage Engineer and play a vital role in keeping our customers' homes running smoothly.

• HPWJ (High Pressure Water Jetting) ticket
• Experience working in drainage
• Full UK driving licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

We'll give you everything you need to succeed from day one:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe Drainage Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

Why join HomeServe?

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.

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• Salary: £33,220 - £37,810 (depending on experience) + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you'll be doing

As a Drainage Engineer, you'll be working in customer's homes diagnosing and resolving drainage issues. Your day-to-day will include:

• Clearing blockages using high-pressure water jetting (HPWJ) equipment
• Investigating drainage problems and identifying root causes
• Carrying out repairs to domestic drainage systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers' homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you'll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• Company van & fuel card
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)