Drainage Assistant - Civils

Thermatic Group; Wales; Remote; GBP 22,000 - 28,000; Full time

Job summary

Thermatic Group is seeking a dedicated Drainage Assistant to support effective service deliveries on client sites. The role, fully remote, demands drainage experience and knowledge of relevant technologies. The ideal candidate will contribute to client engagement and maintenance tasks, fulfilling a crucial position in a growing team with competitive benefits and opportunities for overtime.

Benefits

28 days holiday + Birthday off

Auto-enrolment Pension - 9% contributions

Death in Service Insurance

Private Medical Insurance

Dental & Optical cash back scheme

Employee Assistance Programme

Access to virtual GP support

Enhanced Family Leave policies

Referral bonus

Long Service Awards & Loyalty Holidays

Qualifications

• Minimum 1 year drainage experience required.
• Confident problem solver with excellent communication skills.
• Experience in meeting Health and Safety obligations.

Responsibilities

• Assist in conducting drain surveys and maintenance of CCTV survey equipment.
• Provide accurate timesheet and support contract teams to meet SLAs.
• Maintain positive client relationships and escalate major issues.

Skills

Problem Solving

Communication

Health and Safety Knowledge

Tools

Pushrod Cameras

Crawler Cameras

High-Pressure Water Jetting Equipment

Job description

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We are looking for a full time Drainage Assistant (Civils) to join our growing team of service engineers. You’ll be working alongside our other service engineers across a large number of our commercial client sites across the North West, the Midlands, & North Wales.

This is a fully remote role and requires a full UK driving licence.

This role will support the effective, efficient, and safe delivery of our client services by attending client sites to conduct planned and reactive maintenance.

The ideal candidate will have previous drainage experience, and will be familiar with assisting in a drain survey team. They will have knowledge of using pushrod cameras and crawler camera systems, and can carry out high-pressure water jetting tasks where required.

The Benefits:

• Opportunities to increase take home pay through overtime
• 28 days holiday (inc bank holidays) + a day off on your Birthday
• Auto-enrolment Pension - 9% combined contributions
• Death in Service Insurance @ 4 X salary
• Extensive Healthcare & Wellbeing provisions including:
• Private Medical Insurance - excess paid
• Dental & Optical cash back scheme
• Employee Assistance Programme
• Access to virtual GP support
• Health discounts
• Access to annual health screening
• Enhanced Family Leave policies
• Company events
• Referral bonus
• Long Service Awards & Loyalty Holidays
  
  

Hours & Location of Work:

Main location - this is a fully mobile role covering the North West, the Midlands, & North Wales.

Regular hours of work - Monday to Friday, 7:30am - 4:30pm, a 42.5 hour working week.

Whilst this is our company standard working week, our clients sometimes require 'out of hours' work. Early starts, late finishes and weekend work is to be expected.

Skills, Experience & Qualifications:

Essential:

• Minimum 1 years' drainage experience
• Working knowledge of drainage systems
• Confident problem solver
• Excellent communication skills
• Sound understanding and experience of meeting Health and Safety obligations
  
  

Desirable:

• Manual Handling
• First Aid
• Confined Space Entry certified
• Asbestos Awareness certified
• CSCS Card
• Working knowledge of unblocking drainage systems
  
  

Responsibilities include:

• Working on commercial and industrial sites, assisting with carrying out drain surveys and carrying out the basic maintenance of CCTV survey equipment.
• Providing accurate timesheet information to designated timeframes.
• Supporting drainage and contract teams with meeting SLA's by attending client premises within the required time frame.
• Supporting Thermatic in maintaining positive client relationships through on-site interactions with representatives and client customers.
• Escalating any major site issues or incidents via the appropriate channels, and within required timeframes.
  
  

Our People

We’re a business built on people and it’s the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you.

We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion.

We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we’re looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals.

Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy.

Guaranteed Interview Commitment - We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Facilities Services

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