Door Supervisor - Seasonal / Casual Position

Compass Group; South Yorkshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering and hospitality company in South Yorkshire is looking for a Door Supervisor for a seasonal position. Responsibilities include ensuring customer safety during events, managing crowds, and delivering excellent customer service. Candidates must hold a Full SIA Door Supervisor license and possess strong communication and team skills. This casual role offers competitive pay at £15.57 per hour with various employee discounts and benefits.

Benefits

30% discount in on-site bistro

Exclusive travel discounts

Pension scheme

Career development programs

Qualifications

• Approachable manner with superb customer facing skills.
• Ability to handle confrontational situations calmly.
• Enthusiastic, energetic and outgoing.

Responsibilities

• Ensure comfort and safety of customers during events.
• Manage crowds and respond to enquiries.
• Deliver exceptional customer service.

Skills

Customer service skills

Conflict resolution

Communication skills

Team player

Education

Full SIA Door Supervisor license

Job description

Overview

Door Supervisor – Seasonal/Casual Position (November-December). £15.57 per hour. Casual work / Zero Hour Contract. Paid weekly through our payroll. Access to a wide range of programs to train and develop you.

Responsibilities

• Join our dedicated operations team at The Royal Armouries. As a Door Supervisor, you will be responsible for ensuring the comfort and safety of our customers during events.
• Manage crowds and respond to enquiries, ensuring compliance with venue policies and safe working procedures.
• Deliver exceptional customer service to our guests and clients.
• Present a smart, alert and visible security presence at the venue.
• Greet, assist and direct guests attending the event.
• Oversee crowd control, guide foot traffic, manage queues, maintain order, and report any anti-social behaviour.
• Acquire a good knowledge of the site layout and available facilities.
• Carry out pre- and post-event safety checks.
• Monitor external noise levels for the comfort of surrounding neighbours.
• Investigate any disturbances or incidents.
• Respond effectively to emergencies by raising the alarm, offering immediate and appropriate assistance, and supporting emergency services if needed.
• Comply with Health & Safety regulations.

Who you are / Qualifications

• An approachable manner with superb customer facing skills.
• Professional and appropriate personal presentation.
• The ability to handle confrontational situations whilst remaining calm and professional at all times.
• A strong and confident communicator.
• Enthusiastic, energetic and outgoing.
• An excellent team player with good initiative when working.
• Flexible approach to working and experienced in a similar role.
• Full SIA Door Supervisor license.
• Willing to work around venues distributing alcohol.

About Us

We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• 30% discount in on-site bistro
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive Wow Points every time you spend and use them on a wide range of brands
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.