Door Supervisor - Manchester

FGH Security; Manchester; On-site; Full time

Job summary

FGH Security cherche des SIA Door Supervisors à Manchester pour garantir la sécurité des lieux pendant les heures de pointe. Le candidat idéal doit posséder une licence SIA, d'excellentes compétences en service client et une expérience dans l'économie nocturne, tout en étant capable de gérer des situations potentiellement conflictuelles. Rejoignez une équipe qui valorise des retours positifs et le développement personnel tout en offrant des bénéfices intéressants.

Benefits

Accès immédiat aux salaires

Formation continue et développement

Remises chez des détaillants

Qualifications

• SIA Door Supervision Licence est obligatoire.
• Expérience dans l'économie nocturne appréciée.
• Compétences excellentes en service client requis.

Responsibilities

• Assurer la sécurité en évaluant les invités et en contrôlant leur comportement.
• Gestion des foules et sécurité du lieu.
• Intervenir physiquement si nécessaire pour maintenir l'ordre.

Skills

Customer Service

Communication

Interpersonal Skills

Conflict Resolution

Attention to Detail

Education

SIA Door Supervision Licence

Job description

About The Role

Position: SIA Door Supervisor - Manchester

Hourly Rate: £12.50 - £14.01* (inclusive of holiday pay)

Schedule: Evening shifts available Thursday to Sunday

At FGH Security, we pride ourselves on our core values, which guide everything we do. We believe in "Looking After Our Team", "Giving Something Back", and striving to "Be Great Today, Better Tomorrow".

We are seeking new Door Supervisors who embody our values to join our team in keeping people safe in Manchester.

Candidates must hold a valid SIA Door Supervision Licence.

Your Main Duties Will Include:

• Assessing the suitability of guests and monitoring behaviour in line with policies and legal requirements
• Ensuring the venue operates within safe capacity limits and managing crowd dispersal
• Patrolling the venue and conducting occasional physical searches of guests
• Requiring guests to leave the venue and/or refusing entry when behaviour or suitability does not comply with house rules/policies, which may require physical intervention
• Protection of assets
• Reporting and recording incident details, searches, and patrols

Requirements

• SIA Door Supervision Licence
• Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs, etc.)
• Availability on Friday and Saturday evenings

About You

• Excellent customer service skills
• Strong communication and interpersonal skills
• Smart appearance with impeccable personal presentation
• Ability to de-escalate and resolve conflicts confidently
• Keen eye for detail and vigilance to security risks

During screening, you must be able to provide evidence of a 5-year employment/education history and references promptly upon request.

About Us

FGH Security was founded in 2003 with the goal of raising standards in the UK private security industry. Our primary mission is KEEPING PEOPLE SAFE across various sectors, while caring for our staff and enhancing both employee and customer experiences.

We are proud innovators with a culture of continuous improvement, learning, and career progression for all employees.

FGH Benefits And Welfare

Our core values guide our actions and decisions in all aspects of keeping people safe. Our top value is "Look After The Team"—our greatest asset is our people. We have been recognized for employee engagement and support, offering:

• Immediate access to wages: up to 50% of earned salary before payday
• User-friendly software for shift scheduling, communication, and document access
• Discounts at high street retailers, gyms, and more
• Ongoing training and development opportunities, including accredited courses and qualifications
• Varied deployment across multiple sectors
• ACS Accreditation
• MIND Employer status
• Real Living Wage Employer

FGH Security is committed to fair treatment of all team members and potential team members, regardless of race, gender, religion, sexual orientation, responsibilities, age, disability, or background.