Door Supervisor - Albert's Schloss

FGH Security; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

FGH Security is hiring a Door Supervisor for Albert's Schloss in Liverpool. The role involves ensuring safety and security while maintaining a great customer experience. The ideal candidate must hold an SIA Door Supervision Licence and possess excellent communication skills.

Benefits

Instant access to wages

Discounts in high street retailers

Accredited training provider access

Qualifications

• Experience working as a Door Supervisor in the night-time economy is essential.
• Evidence of 5-year employment/education history required.

Responsibilities

• Assess the suitability of guests and monitor behavior in line with policies.
• Patrolling the venue and undertaking occasional physical searches of guests.
• Reporting and recording details of incidents and patrols.

Skills

Customer service

Communication

Conflict resolution

Vigilance

Education

SIA Door Supervision Licence

Job description

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About The Role

About The Role

Position: Door Supervisor - Albert's Schloss, Liverpool

Hourly Rate: £14.68 - £16.45* (*Hourly Rate inclusive of holiday pay)

Schedule: Evening weekend shifts available

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "Looking After Our Team", "Giving Something Back" and striving to be "Be Great Today, Better tomorrow".

We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe at Albert's Schloss, Liverpool.

Albert's Schloss enlists our highly trained security team to blend seamlessly into the customer experience whilst providing effective safety and security to patrons and employees.

Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs) is essential for this role.

Your main duties will include

• Assess the suitability of guests and monitor behaviour in line with policies/legal requirements
• Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately
• Patrolling the venue and undertaking occasional physical searches of guests
• Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention
• Protection of assets
• Reporting and recording details of incidents, searches and patrol
  
  

Requirements

• SIA Door Supervision Licence
• Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.)
• Availability Friday and Saturday evening
  
  

About You

• Great customer service skills
• Excellent communication and interpersonal skills
• Smart appearance with impeccable personal presentation
• Ability to confidently de-escalate and resolve difficult conflict situations
• Keen eye for detail and the ability to stay vigilant to security risks
  
  

During screening you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.

About You

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits And Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team: Our biggest asset is our people.

We are an innovative business always aiming to raise the standards: We have been recognised and awarded for our employee engagement and support.

Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earnt salary before payday
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
• Discounts in high street retailers, gyms, and more
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
• Varied deployments across multiple industry sectors
• ACS Accredited
• MIND Employer
• Real Living Wage Employer
  
  

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Security and Investigations

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