Door Person

Surety Hospitality; Greater London; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

30 days holiday inc. bank holidays

Food and drinks on shift

Free annual guest experience for you +

Life Assurance

Health cash plan

Pension scheme

Staff discounts

Referral bonus up to £1000

Job summary

Surety Hospitality is seeking a professional Door Person for its Mayfair venue. You will be the first point of contact for guests, welcoming them with poise and handling arrivals with discretion to ensure a superior guest experience.

The role requires a SIA Door Supervisor Licence, a polished presentation, and the ability to stay calm and proactive in a busy setting. 40 hours per week with a service charge in addition to hourly pay.

Qualifications

• Impeccable presentation and communication skills.
• A welcoming and service-led approach.
• Previous experience in hospitality, luxury retail or a customer-facing role.
• Ability to remain calm, professional and proactive in a busy environment.

Responsibilities

• Greet guests with warmth and discretion as the first point of contact.
• Manage arrivals and guest flow professionally.
• Contribute to delivering an exceptional guest experience from arrival onward.

Skills

Impeccable presentation

Welcoming service

Hospitality experience

Proactive in busy environments

Tools

SIA Licence

Job description

Door Person

- 40 hours per week

- £14.33 per hour plus service charge

We are seeking a professional, personable and attentive Door Person to join our team in the heart of Mayfair.

As the first point of contact for our guests, you will provide a warm welcome, manage arrivals with confidence and discretion, and help deliver an exceptional guest experience from the moment they arrive.

What we're looking for:

• Impeccable presentation and communication skills
• A welcoming and service-led approach
• Previous experience in hospitality, luxury retail or a customer-facing role
• The ability to remain calm, professional and proactive in a busy environment

Join a team that celebrates outstanding hospitality, culture and craftsmanship.

Please note that a valid SIA Door Supervisor Licence is required for this role.

What's in it for you:

• 30 days holiday inc. bank holidays, pro-rata.
• Nutritious food and drinks whilst on shift
• Free annual guest experience for you and a plus one, including a 3-course meal, cocktails and a bottle of wine. It's important we experience the magic too!
• Enhanced family-friendly policies, including 12 weeks full pay Maternity leave and 2 weeks full pay Paternity leave. These moments matter!
• Health cash plan - a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions
• Life Assurance
• Generous Artfarm-wide discounts including;
• Up to 50% off room booking at the award-winning The Fife Arms
• Up to 25% off food and beverage across our global properties
• Up to 30% off our fabulous retail products
• High street discounts off 1000's retailers through MyArtfarm site and app.
• Amazing socials and team events - there's something for everyone.
• A unique approach to career development and learning opportunities tailored around your individual aspirations and goals.
• Employee Assistance Programme with Hospitality Action
• Enhanced pension scheme to help you save into your piggy bank for the future!
• Option to save directly from payroll into an ISA to enhance financial wellbeing
• Generous Refer a Friend Scheme - up to £1000 to share with your friend!

About The Audley and Mount St Restaurant

Situated in the elegant Victorian building on the corner of Mayfair's Mount Street and South Audley Street, The Audley offers guests three distinct experiences: The Audley Public House, a traditional London pub on street level, Mount St. Restaurant, a modern London restaurant on the first floor; and three floors housing four beautifully designed spaces, each with its own story and available for private hire.

Mount St. Restaurant is led by Executive Head Chef Jamie Shears (formerly of 45 Jermyn St. andCUT at 45 Park Lane), who brings a creative approach to a menu inspired by the culinary traditions of London. Working with trusted farmers, growers and foragers - including from our own Somerset farm - we focus on fresh, seasonal produce and a commitment to sustainability.

Art is at the heart of Mount St. Restaurant, with over 200 pieces of art featuring throughout the dining space and rooms - including works by Andy Warhol, Henri Matisse, Lucian Freud, Philip Guston, Peter Fischli and David Weiss, as well as site-specific commissions by Hauser & Wirth artists.