Donor Provision Support Coordinator

Anthony Nolan; Greater London; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Childcare vouchers

Counselling via EAP

Life Assurance 4x salary

Travel season ticket loan

Cycle to work scheme

Job summary

Anthony Nolan in London is seeking a Donor Provision Support Coordinator to join the Donor Provision Support team.

You will process requests for stem cell products, liaise with transplant centres and registries, and ensure safety and timely information. The role is hybrid with our head office in Hampstead, offering 35 hours per week and a 12-month fixed-term contract.

Qualifications

• Right to work in the UK.

Responsibilities

• Process new requests for stem cell products.
• Act as liaison between the patients’ team and donors registry, providing accurate, timely information.
• Prioritise donor and patient safety and triage your workload in a fast-paced environment.
• Coordinate nurse referrals for UK donors undergoing G‑CSF injections.

Job description

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Donor Provision Support Coordinator to join our Donor Provision Support team.

Title: Donor Provision Support Coordinator

Salary: £31,672 per annum

Contract: Fixed-term, 12 months

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

As a Donor Provision Support Coordinator, you will play an important part in providing support to UK transplant centres, international registries, and the wider Donor Provision team. You’ll process new requests for stem cell products. You’ll act as liaison between the patients’ team and donors registry, providing accurate, timely information, always delivering excellent customer service.

You’ll also manage the timely delivery of medication and coordinate nurse referrals for UK donors undergoing G‑CSF injections, ensuring donors feel informed, supported and prepared. Throughout all aspects of the role, you will prioritise donor and patient safety, effectively triaging your workload in a fast-paced environment. Your strong interpersonal and relationship-building skills, combined with a high level of attention to detail, will enable you to build constructive relationships, uphold quality standards, and help to support a safe, seamless donation process.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24‑hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.