Donor Carer Venepuncturist (Healthcare Support Worker)

NHS National Services Scotland; City of Edinburgh; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established healthcare provider is seeking dedicated Donor Carer Venepuncturists to join their team in Edinburgh. This role involves ensuring a high standard of care for donors during the blood donation process, from reception to health screening and blood collection. Ideal candidates will possess strong communication and organizational skills, and have a passion for customer service in a healthcare setting. With a commitment to inclusivity and employee well-being, this organization offers a supportive environment and opportunities for professional growth. If you enjoy meeting people and working in a dynamic team, this position is perfect for you.

Benefits

Pension Scheme

Occupational Health Services

Learning Resource Centres

Discounted Leisure Benefits

Flexible Working Policies

Qualifications

• Friendly demeanor and ability to work as part of a team.
• Knowledge of healthcare or customer-focused environments is essential.

Responsibilities

• Provide high standard of care to donors throughout the blood donation process.
• Set up community donation sessions and ensure donor safety and wellbeing.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Customer Service

Education

Experience in healthcare or customer-focused environments

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Donor Carer Venepuncturist (Healthcare Support Worker)

28 hours per week

About the Organisation:

National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.

The Post:

As a major division within the NHS National Services Scotland, the Scottish National Blood Transfusion Service (SNBTS) plays a vital role not only in the health of the people of Scotland but also on an international scale – through our leading position in new product development, biomedical research and donor services. Our goal is to maintain the highest standards to patient care whilst remaining internationally competitive.

We are looking for Donor Carer Venepuncturists to join our existing teams who provide a high standard of care to our donors.

The Candidate:

You should be friendly, enjoy meeting people and be willing to work as part of a team. You’ll enjoy a varied role which includes caring for donors throughout the blood donation process from reception and welcome, health screening, obtaining blood samples, blood collection and donor safety and wellbeing. This post involves set up of community donation sessions with a requirement to pull/push cages or trolleys of equipment without mechanical aid of up to 60kg – 2 people. Full training is provided in all aspects of the role.

Knowledge of health care or other customer focused environments is essential. Standard keyboard skills are essential as are good communication, organisational and interpersonal skills.

The successful candidate will be required to undergo a PVG Scheme Disclosure Scotland check. Any candidate who has lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency. Details of how to apply for, or to update, PVG Scheme membership/Disclosure will be supplied to successful candidates.

Location and Working Pattern:

The post is based within the Donor Services Blood Collection Team which is based in Edinburgh; however extensive travel throughout the region of South East of Scotland is required.

The work pattern for the post is Monday to Sunday, 28 hours per week.

You must be flexible, and willing to work variable hours. Hours will include public holidays, Sundays and regular late evenings.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits:

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Inclusion:

NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on [e-mail]

Further information:

For an informal discussion on the post, please contact Dianne Hagart Senior Nurse Manager on [e-mail]

Closing date for completed applications is 9 May 2025.

Further information on NSS is available from: https://www.nss.nhs.scot/

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).